Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3636 reviews

5 out of 5 stars

3636 total reviews

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Latest Reviews by Working Feedback

Fast and efficient

4 out of 5 stars
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Having made two referrals using Anima for the first time, I was very impressed with the speed of review and then the follow-up face-to-face consultation.

— John L

Verified review (2241045) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Perfect

5 out of 5 stars
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For me, everything was perfect; on time, no messing about.

— David H

Verified review (2240987) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressed

5 out of 5 stars
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I was seen on time, and the doctor explained everything very well, so I was most impressed.

— Michael W

Verified review (2240924) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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Really good appointment with Dr Kent. Clear and well-received advice provided. I would also highlight the helpfulness from the lady on reception. She was very friendly and very helpful to all she supported while I was there. Clear and clearly very friendly and efficient. An exemplar for the practice

— Andrew G

Verified review (2240820) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent nurse, on time and very cheery. Well done.

— Ian F

Verified review (2240809) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Polite and friendly

5 out of 5 stars
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The doctor was polite, friendly, and very cheerful, which made me feel comfortable.

— Lisa T

Verified review (2240801) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and informative

5 out of 5 stars
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Good discussion with Dr Neden, very helpful and informative

— Elaine M

Verified review (2240793) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Compassionate and personable

5 out of 5 stars
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Iryna took her time to listen and examine me as well as explain possible reasons why I feel the way I do. Thank you, every interaction has been a pleasant one

— Anonymous

Verified review (2240788) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Satisfied

5 out of 5 stars
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My appointment with Dr Stern was on time. I was given the opportunity to discuss my health issue, and was given advice and further information via text message. I'm very happy with my treatment

— Stephanie J

Verified review (2240781) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
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Seen on time, good advice, and friendly staff

— Sharon F

Verified review (2240777) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Understanding and compassionate

5 out of 5 stars
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Understanding and compassionate doctor.

— Douglas M

Verified review (2240751) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick response

5 out of 5 stars
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I submitted health concerns on the website and the surgery contacted me the following day, and I saw nurse Bev the day after. Very helpful

— Bruce S

Verified review (2240742) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and easy

5 out of 5 stars
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The application process for an appointment was quick and easy. I got a phone call for an appointment almost instantly, and for the same day. The doctor was very helpful. It was all a super streamless and stressless process.

— Anonymous

Verified review (2240740) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleasant

5 out of 5 stars
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Amy was so pleasant, thank you.

— Heather S

Verified review (2240724) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy

5 out of 5 stars
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Was seen very quickly and was treated with respect and confidentiality. More than happy. Thank you.

— Anonymous

Verified review (2240718) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing employees

5 out of 5 stars
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I had an amazing doctor and the staff were very helpful

— Crocker E

Verified review (2240717) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good

5 out of 5 stars
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Excellent service as usual

— Roy G

Verified review (2237876) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

GP appointment

5 out of 5 stars
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To discuss post menopausal health and a rheumatic referral

— Bonita D

Verified review (2237453) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Always receive excellent service when I visit the surgery.
Thank you.

— William M

Verified review (2237014) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Observations

4 out of 5 stars
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I am offering some simple observations of areas that need attention, whilst I was waiting to be called by my GP.

— Anonymous

Verified review (2236996) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient