Having made two referrals using Anima for the first time, I was very impressed with the speed of review and then the follow-up face-to-face consultation.
— John L
Verified review (2241045)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Perfect
For me, everything was perfect; on time, no messing about.
— David H
Verified review (2240987)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Impressed
I was seen on time, and the doctor explained everything very well, so I was most impressed.
— Michael W
Verified review (2240924)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Friendly and helpful
Really good appointment with Dr Kent. Clear and well-received advice provided. I would also highlight the helpfulness from the lady on reception. She was very friendly and very helpful to all she supported while I was there. Clear and clearly very friendly and efficient. An exemplar for the practice
— Andrew G
Verified review (2240820)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Excellent
Excellent nurse, on time and very cheery. Well done.
— Ian F
Verified review (2240809)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Polite and friendly
The doctor was polite, friendly, and very cheerful, which made me feel comfortable.
— Lisa T
Verified review (2240801)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Helpful and informative
Good discussion with Dr Neden, very helpful and informative
— Elaine M
Verified review (2240793)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Compassionate and personable
Iryna took her time to listen and examine me as well as explain possible reasons why I feel the way I do. Thank you, every interaction has been a pleasant one
— Anonymous
Verified review (2240788)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Satisfied
My appointment with Dr Stern was on time. I was given the opportunity to discuss my health issue, and was given advice and further information via text message. I'm very happy with my treatment
— Stephanie J
Verified review (2240781)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Friendly staff
Seen on time, good advice, and friendly staff
— Sharon F
Verified review (2240777)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Understanding and compassionate
Understanding and compassionate doctor.
— Douglas M
Verified review (2240751)
Review left 1 year ago
This review was collected via email feedback service.
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Very good
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Patient
Quick response
I submitted health concerns on the website and the surgery contacted me the following day, and I saw nurse Bev the day after. Very helpful
— Bruce S
Verified review (2240742)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Quick and easy
The application process for an appointment was quick and easy. I got a phone call for an appointment almost instantly, and for the same day. The doctor was very helpful. It was all a super streamless and stressless process.
— Anonymous
Verified review (2240740)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Very pleasant
Amy was so pleasant, thank you.
— Heather S
Verified review (2240724)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Very happy
Was seen very quickly and was treated with respect and confidentiality. More than happy. Thank you.
— Anonymous
Verified review (2240718)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Amazing employees
I had an amazing doctor and the staff were very helpful
— Crocker E
Verified review (2240717)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
All good
Excellent service as usual
— Roy G
Verified review (2237876)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
GP appointment
To discuss post menopausal health and a rheumatic referral
— Bonita D
Verified review (2237453)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Excellent service
Always receive excellent service when I visit the surgery.
Thank you.
— William M
Verified review (2237014)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Observations
I am offering some simple observations of areas that need attention, whilst I was waiting to be called by my GP.
— Anonymous
Verified review (2236996)
Review left 1 year ago
This review was collected via SMS feedback service.
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Good
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