East Cliff Medical Practice

Physio treatment

Excellent, the pain in my upper left hip is almost completely gone, no longer need pain relief when I get up in the morning.

— Wendy B

Verified review (2228378) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Quick and efficient

A quick and efficient service

— Andrew L

Verified review (2227971) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Excellent service

Quick and efficient.

— Anonymous

Verified review (2227964) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Very helpful

I had an appointment last week with the surgery pharmacist and was so impressed by her thorough checking on all aspects of my health. She was very helpful and I felt it was a very good thing to have an annual medication check

— Anonymous

Verified review (2227910) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

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Which best describes you? Patient

The best practice in Ramsgate

I always receive such a prompt, kind and efficient service from the staff at The East Cliff Practice.

— Anonymous

Verified review (2227797) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Very happy with my appointment.

The nurse who did my examination was very good. She made me feel relaxed and was very informative.

— Anonymous

Verified review (2227766) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Explained that several courses of antibiotics hadn't helped clear the chest infection. Could I try something else? So given another course of same antibiotics? Don't feel I was listened to.

— John C

Verified review (2227654) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from East Cliff Medical Practice

We are sorry that you feel this way. If you would like to contact the practice we will be able to look into your reasons for providing this feedback.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Stitches removed from hand

Kind, caring and efficient nurses attended to my wound

— Stephanie C

Verified review (2227684) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Back pain

Absolutely shocking, felt unlistened to and not helpful

— Paul C

Verified review (2225061) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from East Cliff Medical Practice

We are very sorry that you feel this way. If you would like to contact the practice, we will be able to look into your reasons for providing this feedback.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Personable and reassuring

I assume this is the appointment that is to be reviewed. Dr Larsson spoke excellent English and, more importantly, listened to it! He was young, personable and reassuring. I hope he stays at the practice.

— Anonymous

Verified review (2227171) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Doctor appointment

Review on my tablets yearly

— Wendy S

Verified review (2227116) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

B12

Got seen early

— Andrew B

Verified review (2227052) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Referral

I was seen promptly by Dr Woodward who gave me time to explain my problem, she was thorough and professional .

— Stephanie O

Verified review (2227049) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Consultation

The doctor was very thorough, results of blood tests for examination, but unfortunately still haven’t found the cause of my problem

— Anonymous

Verified review (2227040) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

The doctor gave an exceptional interview

After detailed questioning, he clearly explained what action could be taken. His manner instilled confidence.

— William A

Verified review (2227034) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Annual Diabetes Check up

Very efficient and friendly service.

— Margaret W

Verified review (2227031) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Doctors appointment

I used the online system to triage my health issue and was called to arrange an appointment which was as to be expected.

— Anonymous

Verified review (2227026) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Getting an appointment

Used Anima this morning to get an appointment

— Pamela N

Verified review (2227025) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Stitches removed

Had stitches removed following minor surgery to remove a cyst.

— Gary S

Verified review (2227021) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment service

From booking the appointment to getting results back and seeing the GP everyone involved was extremely helpful and reassuring

— Anonymous

Verified review (2227020) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient