Martello Health Centre

Booking a non urgent appointment

Able to book my 2 appointments on the same day, excellent.

— B A

Verified review (2174013) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Martello Health Centre

Every member of the reception team are so helpful, never a moan even under all the pressure they are under. My most recent need of help was from a hospital A&E issue with medication and the team have gone above and beyond to ease my stress and got my medication resolved and ordered. Just an amazing warm lovely team.

— T C

Verified review (2174009) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Medication

Very helpful

— C P

Verified review (2173949) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Face to face appointment

Very kind GP
Lovely interaction
I felt listened to
I felt supported
I felt as if I finally had some answers to my concerns
Swift, appropriate reference made

— L L

Verified review (2173948) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Prescription

I made a mistake on my prescriptions and they sorted it very quickly and they are always so friendly

— L H

Verified review (2173947) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Reception

Excellent service, very helpful.

— Anonymous

Verified review (2173946) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Fantastic care

I cannot rate the surgery high enough. From the receptionist, nurses and Dr the standard of care is outstanding. The Greek doctor is absolutely wonderful. Thank you for always being helpful and kind.

— S T

Verified review (2154788) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Diabetes Review Phone Call

The nurse I spoke to was very friendly and understanding of my numerous physical and mental health conditions. She explained everything clearly and made me feel at ease when it came to selecting the right treatment.
Thanks very much for your warmth and understanding.

— P B

Verified review (2153476) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My first visit

Very pleasant and professional both reception and doctor

— J G

Verified review (2153215) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent service and lovely staff

The staff were caring and efficient and very polite, the doctor was thorough and answered all my concerns, all in all a first class health centre. Thank you all.

— J S

Verified review (2153062) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Collect blood test forms

It was necessary to collect blood test forms as there were no appointments available at the surgery and as the request was for a repeat blood test within 2 weeks I have had to book with WHH.

— B A

Verified review (2152962) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Martello Health Centre

Very nice and polite at the surgery. Always there to help, very friendly

— D M

Verified review (2152956) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Trip to hospital in ambulance

Dr Bilkie ordered ambulance when my blood pressure was very high

— Anonymous

Verified review (2138124) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Service received Martello Health Centre.

Martello have always treated me very well. Regarding appointments, seeing a G.P. Treatment from the Practice Nurses. My treatment has been faultless by Reception and everyone at the Surgery.

— S J

Verified review (2134593) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Good service

Always receive good service from all the staff at Martello Surgery.

— B M

Verified review (2134427) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

COPD

I was dealt with quickly, had a telephone appointment with Dr received antibiotics which have cleared up my infection.

— R D

Verified review (2134381) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Happy with service

Helpful staff.

— R M

Verified review (2134288) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent

Excellent and very efficient service all over from start to finish.

— P S

Verified review (2134285) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Martello Health Centre

Good luck.

— Anonymous

Verified review (2134042) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Great Service

One of the few times I have felt seen and heard without instantly hearing "lose weight" which after losing 3 stone hasn't changed anything anyway. I'd highly recommend Martello Health Care.

— J E

Verified review (2134031) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good