Physio

Polite, helpful, friendly and informative.

— P W

Verified review (2134030) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

New Patient - first contact

It has taken some time to register and get into the way things are done here. I was quickly encouraged to get my Flu/Covid jab.

— J K

Verified review (2124393) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Routine Blood Test

The test had been arranged for BP and cholesterol but at the time I remembered that I had missed my normal PSA test this year. I asked the lady who was doing the test if this could be included and she did this readily. A good efficient service - no problems.

— Anonymous

Verified review (2121725) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Daughter’s appointment

Our doctor wasn’t very friendly or approachable, was very blunt and not very helpful just sent me a email of symptoms.

— Q B

Verified review (2121185) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Neither good nor poor

Amazing doctors surgery

This doctor's service is amazing. Polite staff and very efficient in there work.

— E A

Verified review (2121032) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Medication review

The doctor was very polite and very helpful with my medication review and always dealt with my illnesses promptly and satisfactorily.

— B K

Verified review (2120977) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

GP call back

Very quick call back.

— Anonymous

Verified review (2120826) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Blood test

Very efficient.

— B L

Verified review (2120771) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

GP was incredible

The receptionist was very helpful and managed to get us an appointment for face to face.
GP was incredible, listened and agreed with me about my son's illness. Listened about my concerns regarding medication and was just overall very helpful.

— S R

Verified review (2120730) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My COPD check

Nurse Melanie Smith was the Nurse I spoke with at my COPD review. The conversation however did not go as planned. Recently I have been suffering very badly with depression. It seems Nurse Smith wasn’t happy about this and within a few minutes I was in a room with Dr Garnelis having my records reviewed and my Anti-depressants increased. My prescription was issued immediately and collected by the time I got around the corner to collect it.
I am really impressed with the expertise and knowledge of both members of staff. It’s been a couple of days now and I am feeling a rise in my overall feelings, a little more normal.
Thank you to both, but especially to Nurse Smith. When I first met you, it seemed like you were the only person to talk to… Thank you. Merry Christmas.

— K J

Verified review (2120724) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Satisfied with all aspects

Very polite and friendly staff.

— J S

Verified review (2120708) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great surgery

To date I have been impressed and happy with Martello. I tend to try and use econsult as I can imagine how busy they are and it gives them the flexibility to deal with more important matters. They always reply in a timely manner. I love the reception staff.

— J O

Verified review (2120703) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Satisfied

Helpful staff, quick response.

— R M

Verified review (2120701) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Welcomed with a smile

Everyone is so helpful, friendly and I am so pleased we are registered here!

— J R

Verified review (2110309) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Physiotherapy

Very helpful.

— Anonymous

Verified review (2109511) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Helpful staff

The staff at Martello are always cheerful and friendly and do their very best to help.

— Anonymous

Verified review (2109500) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Reception

Very helpful, although lot of background noise reception made sure I could hear and respond appropriately.

— Anonymous

Verified review (2109454) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

ECG

Efficient and friendly as usual - no complaints from me.

— L H

Verified review (2109434) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good