Martello Health Centre

Visit for flu and COVID jabs

The Martello practice is always spot on.
The staff are very helpful and the doctor we deal with is amazing.
Thanks for doing what you all do.

— P W

Verified review (2092789) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Pleased with chat with doctor

Very helpful and explained health issue perfectly.

— Anonymous

Verified review (2092787) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Covid jab

A speedy, efficient, friendly appointment. Well done Martello.

— S P

Verified review (2092785) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Flu & Covid jabs

Very efficient, all completed within a few minutes.

— B A

Verified review (2092783) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Prescription review

It was short and sweet, to the point, the staff were polite. I was very happy with the service.

— M B

Verified review (2073250) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Lovely surgery

Polite staff, caring and knowledgable, very happy with their services.

— L S

Verified review (2073067) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very happy with Martello Health Centre

Always thought staff at this surgery are polite, friendly and efficient.

— S G

Verified review (2072676) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Blood tests etc

The surgery and its staff operate a first class service from having blood taken and being kept informed of your progress throughout your visit.

— Anonymous

Verified review (2072670) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

E-Consult & online prescription request

A text confirming if a prescription has been issued would be very helpful.

— Anonymous

Verified review (2072628) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Chasing paperwork

I needed to get a form and was welcomed with smiles and greetings. I was waiting a short period of time, given a pen and my form and promptly completed my form. A passing team member asked if they could take my form rather than waiting as people were making appointments with their colleagues. Very kind, friendly people.

— T C

Verified review (2072602) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Blood test

The receptionist was cheerful, polite and ‘on the ball’. The nurse was exactly the same. Service was excellent.

— D M

Verified review (2072563) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Blood pressure

Great attention to detail

— R L

Verified review (2066826) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Advice before taking fenofibrate

Because I have a fatty liver I was worried about taking Fenofibrate. The doctor told me I should have regular blood tests.

— Anonymous

Verified review (2059812) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Econsult

Coud hardly hear or understand the doctor. He had not read my econsult. He prescribed Tramadol, when I did not need anything like as strong as that. Then he did not send the prescription to the chemist. Just as well as I did not intend to take them. Even the chemist was not sure that they were suitable for me. All in all a bad experience.

— Anonymous

Verified review (2059738) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Martello Health Centre

We are very sorry to hear your views. If you would like to contact the practice with your details and issues that you faced, we would be very happy to look into this.

Overall, how was your experience of our service? Poor

Blood results

Trudy rang and said my blood results and they had telephone appointment that morning . Gp rang talked me through them then rang back after checking something else and ordered an ultrasound.

— J F

Verified review (2059734) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Medical assistance

Very pleased with communication and assistance provided during visits. Really friendly and willing to help and resolve.
Thank you.

— Anonymous

Verified review (2059730) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Blood Samples

Came for blood sample, all over in a flash.

— J H

Verified review (2059727) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

My daughters medication & my repeat prescription

Reception lady gave very good & helpful advice.

— H S

Verified review (2050032) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Blood test

Spoke English clearly; understood.

— Anonymous

Verified review (2049132) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent service

Solved my query quickly and efficiently.

— Anonymous

Verified review (2048676) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good