Oaks Healthcare

Marie is fabulous and a great addition to the team, I feel very comfortable with her.

Dr Good is a fantastic GP. I feel very lucky having her as my GP.

Great service recently, much improved.

Friendly, efficient and helpful staff.

Very efficient service, the receptionist was very helpful.

I visited the surgery last Thursday with my son for his preschool booster. We were lucky enough to be looked after by June, who was honestly an absolute delight. Totally put him at ease (and me). No tears from anyone! I couldn't believe how well my son coped, and I just know it was thanks to the confidence and kind nature of June. She is an absolute credit to the surgery, and I would love it if you could pass the message along. I always think people are all too quick to complain nowadays, but it's so important to also get in touch when someone knocks our socks off! Thank you June, he loved his trip to the doctor's!

The care I got when I visited, very caring people.

Everything was explained, causing no anxiety.

They were awful, I’ve been prescribed drugs over the phone and the receptionists aren't helpful at all.

Good care from nurses. Exceptionally poor backup.

I was seen to in a caring manner.

L was very pleased with the nurse and the treatment she gave.

Professional and caring.

How kind Simon was.

Caring and reassuring.

This person left a star rating but no comment.

I was previously a patient with the vine in Waterlooville and they were barely contactable and made my condition worse due to impossible waiting for appointments. So i moved to the oaks and they have been more helpful in 48hrs than vine was in 10yrs. Cant thank them enough

my recent experience was not good i am unable to walk well and was told i could take my mobility scooter into the practice and that lots of people do. So i want up there it took me 28 mins on very bad pavements i normally only go out for about 10/15 mins i could not get my scooter into the treatment room. i had to go in on my crutches which i now find very hard. I was then told they would do my (due) blood test somewhere else next time.I then travelled home barely able to get off the scooter when i got home, is this a life when you are getting older i don’t think so. Well not so sure about time lines on econsult as once one was filled out by a medical person explaining my state of mind not being good I got an appointment for a month later so I cancelled it because my well being was obviously not that important. My best friend sat down with me and helped an awful lot. My latest form I filled in was to ask to go from B12 jabs to tablets my response is due in 36 days from the date the form was filled in well says it all

I used to be a patient of another practice in the area where I had to wait 6 months to see a GP who then fobbed me off so moved to Oaks Healthcare. I've been a patient there now for 14 months. After incorrect advise given to my by my previous GP for an ongoing issue and then also by a private GP I paid for myself, I came to Oaks Healthcare and my new GP correctly identified part of my issue. It was the first decent advice I had been given in 16 months and what then started my road to recovery. I've had to use the services here several times since and they whole practice has been brilliant for me. Yep, its frustrating to wait to get though to someone in the morning but the wait is not that long and the staff, from the receptionist to the GPs are brilliant. Organised, efficient and polite. The building is spotlessly clean, modern and plenty of light, generally a well kept building. Maybe an odd observation but at my last practice, it wasn't like that so you notice the difference. A special thank you to my GP, Dr Aneke Ogbu for your expertise and your help, and also the reception team who each time I go there, they seem to be taking a hard time from patients for issues outside their control but still keep their cool.

My recent experiences warrant a 5 star review. Over the last couple of years I have had prompt appointments and quick follow ups.