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Crookhorn Surgery

Crookhorn Lane, Purbrook, Waterlooville, Hampshire, PO7 5XP

Excellent rating from 2736 reviews

5 out of 5 stars

+ 78 reviews from Google 2814 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Went to Cosham surgery for an appointment for a blood test and they even did another test for me that I had received just that morning so saved me another trip
Very kind and helpful nurse especially when it was a really hot day and she had no air con in room

— Jo Sadler

T422560 Review left 1 day ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your kind feedback. We’re pleased to hear the nurse was helpful and able to complete both tests for you, saving you an extra visit.

Prompt, professional

5 out of 5 stars
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Prompt, professional and friendly

— Susan M

Verified review (2438558) Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Efficient, friendly, painless, Thanks

— Adrian Treacher

T421773 Review left 2 days ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your feedback. We’re pleased to hear you found the service efficient, friendly, and comfortable.

Friendly and efficient

5 out of 5 stars
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No problems at surgery, nurse very friendly and efficient, other staff ok too.

— Judith N

Verified review (2438484) Review left 1 day ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and friendly

5 out of 5 stars
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Very helpful and friendly

— Fleur W

Verified review (2438358) Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick and precise

4 out of 5 stars
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Receptionist extremely helpful and doctor quick and precise

— Carole P

Verified review (2438322) Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars
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Professional and caring

— Anthony Oakes

T421774 Review left 2 days ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your kind feedback—we’re so pleased to hear you felt our care was both professional and compassionate. We really appreciate you taking the time to share your experience.

Review from Google

5 out of 5 stars
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Perfect in every way very helpful very informative explained exactly what I needed to do and made further appointments I couldn't wish for anything better thank you

— Mike M

T421775 Review left 2 days ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your wonderful feedback—we’re delighted to hear you found your visit so helpful and informative. It’s great to know everything was clearly explained and that we could support you with next steps and appointments

Crookhorn Surgery

5 out of 5 stars
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On the ball with it all

— Maria H

Verified review (2438192) Review left 2 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good, friendly staff

5 out of 5 stars
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Appointment time kept and good, friendly staff.

— Nigel V

Verified review (2438176) Review left 2 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Seen on time, put me at ease

5 out of 5 stars
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Was treated very well, seen on time, put me at ease, a polite doctor who gave me a good examination, thank you!

— Leslie C

Verified review (2438165) Review left 2 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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All top class appointment.

— Nicholas Green

T421776 Review left 2 days ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your kind feedback—we’re delighted to hear you had a top-class experience. We really appreciate you taking the time to share this.

Explained everything well

5 out of 5 stars
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Very professional and friendly. Explained everything well.

— Colin P

Verified review (2438162) Review left 2 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

So lovely and reassuring

5 out of 5 stars
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I had a lovely nurse called Trish, she was so lovely and reassuring. Very professional and made the overall experience very pleasant

— Laura B

Verified review (2438161) Review left 2 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— sibo

T421267 Review left 3 days ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for the 5 star rating.

Review from Google

5 out of 5 stars
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The Crookhorn practise was very nice
. Just the scan hurt me a bit. My fault maybe. I did my weight training work out the night before. My under arms fault a little uncomfortable. When the scanning machine held on to me. Other then this it was a pleasant visit to this practise.
Thank you. Lucinda Ralston

— Lucy Butcher

T420955 Review left 3 days ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your feedback—we’re pleased to hear you had a pleasant visit overall. We’re sorry the scan caused some discomfort.

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Ponpawee Jackson

T418485 Review left 1 week ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your rating.

Injections

5 out of 5 stars
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I have recently had a series of B12 injections at the Crookhorn Lane surgery. Every time I visited, I had to wait no longer than five minutes to be called for my injection, and the staff were very helpful.

— Ian D

Verified review (2433317) Review left 1 week ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We’re pleased to hear you were seen promptly for your injections and found the staff helpful throughout your visits.
Overall, how was your experience of our service? Very good

Shout out to Patricia Thorn

5 out of 5 stars
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After months of battling to get my prescription re instated with no clear answers or explanations, I had an appointment with the nurse, Patricia. She requested this for me and less than 24 hours later my prescription was back on. Thank you so much, if only others were as efficient as you. It’s always a pleasure to have my appointments with you.

— Anonymous

Verified review (2433195) Review left 1 week ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We’re pleased to hear your issue was resolved quickly and that you had such a positive experience. Your kind comments about the care and efficiency you received are greatly appreciated.
Overall, how was your experience of our service? Very good

Crookhorn Surgery

5 out of 5 stars
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Nice atmosphere from walking in the door. Friendly smiling face of nurse. All in all a very positive experience

— Anonymous

Verified review (2433143) Review left 1 week ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We’re delighted to hear you experienced a welcoming atmosphere and received friendly, positive care from the nurse.
Overall, how was your experience of our service? Very good