Crookhorn Surgery

Fast and efficient service

Fast and efficient service for my depo injection, the nurse even double checked my blood pressure etc and discussed some other concerns I had, and I am very happy with the level of service I received

— Kelly D

Verified review (2304949) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Great Service

I was actually running late and the practitioner still saw me and administered my flu vaccination. They didn't have to but made the time for me. It was very much appreciated.

— Neil G

Verified review (2304418) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback, I am glad to hear that you are happy with the service provided.

Overall, how was your experience of our service? Very good

GP visit

All very rushed. I didn’t feel sufficient time was allotted to fully assess concerns presented.
All in individuals were thoroughly professional and knowledgeable

— Christopher S

Verified review (2304330) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Flu jab

Went for flu jab, it was so easy & very quick, many thanks Crookhorn Surgery

— Teresa D

Verified review (2304277) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Appointment

Offered an appointment swiftly after using app / website link

— Anonymous

Verified review (2304212) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

Fantastic support following abdominal pains

After the struggle to book an appointment my GP has been fantastic.
He listened to my problems as I am not a frequent attendant of the surgery.
My GP threw everything at me for testing and this has been conducted so quickly and results back in days.
I am still under investigation but pleased with the service and support so far scored 3 stars as I still don’t know what’s wrong but that’s not a failing of my GP just the time to process within NHS.

— Anonymous

Verified review (2304174) Review left 7 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Visit to doctors

I had a blood test and nurse was lovely. Doctor called me and was very helpful and kind. Went to Kingston surgery, dr there was so helpful with my skin complaint.

— Josephine S

Verified review (2304117) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Crookhorn Surgery

Submitted a request and received a call from Dr Marwaha. Seen very quickly and referred to QA. Thank you.

— Elaine R

Verified review (2304054) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

No waiting, very helpful

Didn’t wait long, very friendly, good atmosphere

— Yvonne J

Verified review (2304049) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Flu jab

Arrived. Checked in and seen in good time. Staff friendly.

— Anonymous

Verified review (2304043) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Really helpful

After I sent my econsult, I was called by the surgery and given an appointment. The doctor was very knowledgeable and prescribed a different asthma inhaler. I can breathe easier once again.
Very relieved.

— Anonymous

Verified review (2304042) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

That's great to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Saw a doctor

Very nice doctor, took her time with me and got me sorted

— Anonymous

Verified review (2303987) Review left 7 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Call from Doctor

Received a call straight after getting the blood results so I did not have to worry for too long. Very nice and caring caller

— Alexandra F

Verified review (2303973) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Helpful

Very helpful and friendly

— Tracy H

Verified review (2303967) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

A telephone call.

The doctor was very good

— Lesley J

Verified review (2303945) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

Very good

Very good service

— Anonymous

Verified review (2303938) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you!

Overall, how was your experience of our service? Very good

First class service

Absolutely first class service
Always found all staff/doctors very professional...

— Graham S

Verified review (2303932) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

I am very glad to hear that, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Flu jab experience

I had an early appointment, didn’t wait long all good. Only issue there seemed to be a lot of people there earlier than myself who were missed, not a lot of communication to patients until someone spoke up!

— Anonymous

Verified review (2303920) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Great service

Great service and on time

— Bernard W

Verified review (2303916) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Crookhorn Surgery

Very efficient

— Patricia W

Verified review (2303915) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good