Crookhorn Surgery

Crookhorn surgery

Still first class, good care.

— Clive H

Verified review (2303904) Review left 7 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Poor

I have not received any results. All you want to do is send endless flu jab reminders which I would like to Stop

— David B

Verified review (2303649) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

If you have not heard from us regarding your results, then that is good news. We do not have the facilities to be able to contact every single person each week with results, we will however contact those that are needed. You are always welcome to get in contact with us to find out, you can also contact us to opt out of receiving text invites.

Overall, how was your experience of our service? Poor

Flu jab

Dr Manning said my arm would ache.
I had influenza for 3 days.

— Ronald N

Verified review (2298629) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Care Coordinator

Very friendly and efficient member of staff.

— Anonymous

Verified review (2297881) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

ECG

I received extremely good treatment from the nurse, very professional and very caring.

— William I

Verified review (2297866) Review left 7 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Amazing, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

I submitted an Anima online form and from submission to treatment was a couple of hours. Good service. Thank you.

— Amanda P

Verified review (2297804) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Perfect, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Dressing change

The nurse was pleasant. Polite and listened to me

— Anonymous

Verified review (2297800) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Compassion and care.

I attended a GP appointment and was treated with nothing but the best care and understanding of my situation.
And had a blood test able to be booked in the same day after my appointment. Very happy patient. Thank you.

— Lisa B

Verified review (2297797) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Blood pressure check

Quick and efficient

— Matthew E

Verified review (2297673) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

Surgery ok

I believe at the end of the day the doctors do not know us as individual patients; they used to use the telephone to talk to us but now we are an email address. It seems as patients we are doing all the running around. I could say more but what's the point.

— Linda J

Verified review (2296952) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback. As we have over 60,000 patients, the GP may not always remember a patient/interaction (I don't think we can blame them!). If you would like to opt out of receiving emails, please contact us.

Overall, how was your experience of our service? Very poor

Exceptional

The Lady my Daughter saw was exceptional. She made her feel very comfortable.

— Kimberley M

Verified review (2296798) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you. I am pleased that we have provided a service to your expectations.

Overall, how was your experience of our service? Very good

RUDE doctor

Doctor was very rude, not compassionate and rough

— Rachel T

Verified review (2296578) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

If you would like us to investigate, please email us on [email protected]

Overall, how was your experience of our service? Very poor

Frailty team

The team are very good, thorough and caring.

— Peter V

Verified review (2295518) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Good

Blood test.

I went for a full body blood test. It was on time and (almost) painless. Results were available on the Sytmonline website - for those who understand these things and a followup email arrived a week later with information about any treatment required.

— Anonymous

Verified review (2295368) Review left 8 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. Yes results are available on-line if you have chosen to have access.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Heart review

Doctor was good although I waited quite a while

— Lynn L

Verified review (2295140) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Blood test procedure.

Appointment on time with a warm, friendly greeting and put at ease immediately.

— Colin H

Verified review (2295066) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

B12 injection

Very competent and friendly. 5 stars

— Susan M

Verified review (2295054) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Good

Very good.

— Anonymous

Verified review (2294736) Review left 8 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

App -Sent to Cosham not Crookhorn.

Asked lots of questions and refered me on to in house frailty team.

— Hilary S

Verified review (2294634) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Satisfactory.

I arrived for my appointment in good time. I was only seated for a very short time and was very pleased to be called in way in advance to my appointment slot.

— Anonymous

Verified review (2294520) Review left 8 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Awesome, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient