Crookhorn Surgery

Wonderful

All the Nurse Practitioners are wonderful. They are kind and they listen.

— Jeannette K

Verified review (2180111) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you so much for leaving feedback, I will pass your comments on to the nursing team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

I so much appreciated having an appointment with a doctor. It was reassuring to be told that my essential functions were satisfactory and to have my queries answered.

— Marion N

Verified review (2180017) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

I am pleased to hear this, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very impressed

Very impressed with the surgery and the doctor

— Kevin G

Verified review (2179738) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

Attended for a blood test. I did not have to wait long before called by the clinician to their room.

— Anonymous

Verified review (2179585) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thank you

Hi.
I have been a patient with you for the past 45 years plus. I would like to thank you all very much for looking after me and the kindness that you give.

— Darren C

Verified review (2179036) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

I am very pleased to hear this! Thank you for taking the time to leave feedback, I will be sure to pass your comments on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient

Very friendly nurse. Had a calm manner which was greatly received. Efficient in her work.

— Samantha C

Verified review (2178939) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

I am glad to hear this, thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy with my appointment

Lovely nurse, very happy with my appointment

— Michelle S

Verified review (2178422) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Everything went smoothly

Had a blood test done by a very nice nurse. Everything went smoothly.

— John W

Verified review (2177957) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Great, thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Would be nice to have Dr's at the surgery full time.

— Anonymous

Verified review (2177928) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback. I would have to find this information out, but I have just checked Crookhorn for this week and there are GPs there every day.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

Excellent service for a blood test and BP

— Anonymous

Verified review (2177902) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly, professional

The nurse was on time, friendly and professional. I am quite happy with the treatment received.

— Anonymous

Verified review (2177849) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

I am glad to hear you were happy with the service provided! Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

The only reason the doctor saw me, because I was ill, I asked him if he could look at my leg and hip, his reply was that I have to book an appointment, well I'm telling you that I would get better odds booking an appointment with the pope than to see a doctor. It's a joke.

— Stephen V

Verified review (2177719) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

I am sorry to hear you had trouble getting an appointment, but I am glad to hear that you managed to see a GP when you were unwell. Thank you for leaving feedback.

Overall, how was your experience of our service? Poor

Crookhorn Lane Surgery

Attended the surgery to give a blood sample, carried out quickly and painlessly by a competent nurse.

— Anonymous

Verified review (2177694) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Crookhorn Lane Surgery

— Derek T

Verified review (2177606) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great

Great as always!

— Anonymous

Verified review (2177552) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Brilliant with the little ones

Absolutely fantastic nurse, brilliant with the little ones too

— Anonymous

Verified review (2177512) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

That's amazing to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Full explanation

Very little waiting time
Full explanation from doctor

— Anonymous

Verified review (2177362) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient and prompt

Polite, efficient and prompt, Thank you.

— Leslie A

Verified review (2173399) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback, we very much appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Health Review

— Anonymous

Verified review (2171425) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The health care was very good

Had a blood test, all went well and on time. The health care was very good.

— William C

Verified review (2170678) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Amazing, glad to hear you are happy. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient