Crookhorn Surgery

Very fast transition once inside and the nurse I had the appointment was very polite and efficient. Would recommend to others.

Care given was very good and didn’t wait long.

Not being able to get an appointment or see a doctor

Efficient.

I had an anomalous ECG and had GP approval to be able to leave surgery, but as it was anomalous I’m expecting a repeat test to see if it comes in ok but there doesn’t appear to be a follow-up

Very satisfied. Easily made appointment at surgery, no waiting on telephone. No waiting at surgery. Practice nurse very efficient. All good.

Blood sample after new medication.

Very friendly and on time.

Very professional service. The nurse was kind and courteous.

Friendly, helpful and professional staff.

Friendly, helpful advice.

Nurse who took my blood test was very friendly and professional!
Receptionist not so helpful.
System for booking a routing Doc's appointment is not working.

Attended an annual health check.
It was very easy and straightforward to check in on arrival using the screen, which also advised how long I could expect to wait, which was accurate.
The nurse was very helpful and friendly as was the receptionist upon my departure who explained how I can download the NHS app.

We had 2 appointments for (1) flu vaccination & COVID booster + (2) a routine blood test. Both nurses were very efficient & we were pleased that the blood test needle left no bruise in the crook of my arm.

Went in for covid & flu jabs.
Very quick, back out in 10 minutes.

Had a routine medication blood test.
The nurse was very polite and friendly and efficient.

I cannot fault it.

Was seen promptly by both admin and professional staff. 9.45 appointment, home at 10.15.
Couldn't be better.

My recent experience of the NHS confirmed just how chaotic the system has become.
All I needed to do was renew my bi-monthly medication prescription. I was informed by the surgery that I would not be able to do this until there had been a 'review'.
But I could not have a review until a Blood test had been made. That took around 3 weeks to arrange. Then another week passed before I had my 'review' via a telephone call.
By then I was getting very short of my Blood Pressure and Diabetes Meds. An emergency issue was made but another 4 days passed before I could collect that prescription. By then I was getting short of the rest of my Meds. The Chemist would not supply these to me because they did not have the results of my 'review'.
I then visited the surgery and Chemist 9 times before a re-issue of my monthly medications was made. But this was short of two items despite nothing in the list having changed since last year.
Finally.............eleven (11) weeks after I should have been able to obtain my prescription the last of my batch was collected. I now know what a 'near death' experience is.
The system is broken.

I visited the surgery for jabs in preparation for a visit to Egypt. The member of staff was very helpful, friendly and efficient. It was a most successful service.