Crookhorn Surgery

Helpful and informative

All Staff inc Dr Gohill who treated me were really helpful and informative.

— Anonymous

Verified review (2038252) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

Very good.

— William I

Verified review (2038238) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thanks.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

It was really helpful to actually see a doctor.

— Joy H

Verified review (2038235) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Caring and professional

Dr Gohil was his usual kind, caring and professional self.

— Susan H

Verified review (2038207) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments, we will share them with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good

Good experience.

— Lyndsay M

Verified review (2038183) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good experience

As always a good experience.

— Anonymous

Verified review (2038120) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Never had any problems

Never had any problems with reception or nurse.

— Christine A

Verified review (2038069) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

Wanting to talk with a doctor.

— Brian B

Verified review (2038030) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good consultation

The biggest hurdle and issue was actually trying to arrange an appointment! Once this was in place my visit and consultation on the day was very good and a positive one.

— Tracy H

Verified review (2037820) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your comments. I am pleased that your appointment went as expected once you managed to gain one.

Overall, how was your experience of our service? Very good

Very good

Very good experience, great team.

— Jonathan S

Verified review (2013940) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

Telephone appointment

Michelle was very helpful and has helped me over the last 6 months.

— Anonymous

Verified review (2013833) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments that we will share with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Appointment went to plan.

— Anonymous

Verified review (2012882) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

I had a blood test for my blood sugar levels but should have been a blood fasting test but it got sorted. I got another appointment but I was pleased with the way the staff it sorted out.

— Roger T

Verified review (2012797) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that you were not advised that you needed to fast. We are pleased that our staff were able to resolve.

Overall, how was your experience of our service? Very good

Very caring

Saw the nurse Erin snd she was wonderful. Very caring and very reassuring. Have seen her several times in the past and she always delivers wonderful care, is always cheerful and happy. Lovely lady!

— Anonymous

Verified review (2012726) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are pleased that we are providing a service to your expectations.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Very quick and friendly.

— Anonymous

Verified review (2012683) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Heart Failure Nursing Team

Received a visit from Danni Parkhurst, Heart Failure Nursing Team, and had advice on medication.

— Leslie T

Verified review (2012647) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Learning disability review

Very good and very nice and friendly staff.

— Anonymous

Verified review (2003850) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your kind comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

Blood pressure with nurse.

— Anonymous

Verified review (2002889) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Annual blood test

On time, polite and efficient.

— Anonymous

Verified review (2002747) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very Professional

Service is always good, very professional.

— Thomas D

Verified review (2002622) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good