I was seen promptly after initial phone call back, I was dealt with professionally and with respect, my concerns were listened to and a plan put in place moving forward.
— Anonymous
Verified review (1898303)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Very good
The nurse was very good.
— Trevor W
Verified review (1897466)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
Blood test
The actual blood test was excellent. Staff were helpful, friendly and efficient.
For me the booking of an appointment is poor. I don't have a smart phone so I cannot click on the link as requested, something I've reported on at least three occasions. Also when I tried phoning I was number nineteen in the queue, so I booked in person which for me is how I prefer it.
— Geoffrey F
Verified review (1897092)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for your feedback. Please be advised that our queues do go down very quickly, we always recommend that you hold on the line once you are in the queue.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
The Best
I can say that I am over the hill with the service. I feel very assured with the contact with which I have with the care co ordinator since my onset of throat Cancer. I have been given the care for more than I anticipated I could get. I thank the contact (Lisa) for giving me confidence in this my time of need.
Thank you Crookhorn.
— Maureen S
Maureen S works at N/a as Retired nurse.
Verified review (1897082)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for your kind words, we will pass this on to Lisa and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Blood test appointment
All went to plan. On time, friendly, no pain!
— Anonymous
Verified review (1897058)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Appointment (COPD)
Very happy that I could discuss my condition so thoroughly, with my concerns listened to and addressed. Left feeling far more informed and confident that future monitoring is in hand
— Anonymous
Verified review (1897015)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
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Which best describes you?
Patient
Crookhorn Lane Surgery
Doctor Amanda Brooks.
— Zoe P
Verified review (1896948)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
Crookhorn Lane Surgery
The experience was good. However, two weeks later, I am still waiting to have the results explained by a doctor the outcome of the dozen or so tests they did on my bloods.
— Anonymous
Verified review (1896719)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for your feedback. We have a no news is good news policy with regards to results, you will be contacted if follow-up is required.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Crookhorn Lane Surgery
Appointment was easy to make and I even got one on the same day.
— Karen D
Verified review (1890080)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Helpful, polite
Very helpful, polite and went that little further.
— Malcolm B
Verified review (1889540)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
Great service, thank you
Very helpful and knowledgeable doctor who put my mind at rest - many thanks!
— Marie W
Verified review (1889530)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Crookhorn Lane Surgery
Review for back problem. Consideration given to the way ahead and my wishes acknowledged. Contact made available to me if I want to go down a different path in the future.
— Anonymous
Verified review (1889379)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Veteran Health Check
Treated promptly and courteous, as this was just a question review this could have been done either by phone or zoom meeting.
— David B
Verified review (1889357)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
ECG
Had an ECG done, quick and efficient. The surgery has a much nicer ambiance than Cosham and I'm happy to travel that bit extra.
— Lynda M
Verified review (1889332)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Blood Test
Very friendly staff, quick procedure and quick results.
— Anonymous
Verified review (1889285)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Blood Test, Blood Pressure
As usual professional, friendly and helpful.
— Stella K
Verified review (1883872)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
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Patient
Friendly and skilled
Good, friendly and skilled staff.
— Michael G
Verified review (1881105)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
Review from Google
Hello I need a gp near CROOKHORN PRECINCT, can anyone help me
— Gilberto M. Pereira
T356776
Review left 2 years ago
This review complies with Google's policies.
Friendly and efficient
Dr. Whittamore was friendly and efficient in giving my injection.
— Anonymous
Verified review (1875555)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Dr Whittamore.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Understood my worries
Friendly doctor understood my worries.
— Anonymous
Verified review (1875011)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
