Crookhorn Surgery

Very good service.

I have seen a nurse since being sent home with high blood pressure.
I keep being told that the dr may need to increase my medication.
I have not yet seen a Dr, and have been off work for over 4 weeks now, my anxiety is high and I am continually worrying about a lot of things and would like to see a Dr.

Nearly 8 weeks ago I was lucky enough to see Dr Gohill at the Flu vaccination clinic and was able to tell him that I had been trying to get an on line consultation because of a worrying skin lesion on my arm. He booked an appointment for me there and then. My consultation with him was efficient and it gave me the chance to ask his advice about a possible musculoskeletal problem. This resulted in my seeing Andrew, a physio at Cosham Park House. I have never been listened to so intently! After a thorough examination it was decided that I should have chest Xrays and that Andrew would also be ringing me to discuss them and the results of blood tests required by Rheumatology Dept QA following a break in my left foot. After all the complaints I had been hearing about the surgery and worries that elderly patients especially were feeling neglected,, I was absolutely blown away by the care I received.
Then, I further needed to have a GP appointment because of onset of severe pain in top of left leg and groin area. Again, there was no problem getting an appointment and I saw Dr.Muhauwa?. Extremely thorough examination and Xray arranged. He was also able to allay my fears about the abdominal pain.
Results came back within days and a phone call from Dr. Muhauawa to discuss outcome and way forward and, again reassurance about my abdomen.
Then, young Andrew rings the other afternoon to ask if blood results are in and, as they are not, we make a telephone appointment for a chat next Thursday. How wonderful was that!
Sorry I have been long winded ( that's me I'm afraid) but all of the above is not what I was expecting having had my ear bent by so many dear friends and acquaintances who have been struggling to get through to surgery, let alone get an appointment. We all felt our once wonderful practice had totally gone down the pan.!!
So, thank you everyone for my care. Also would like to say that Maria at the Hub is an absolute star!

Although I arrived a little early and had to wait for a short while, the blood test was carried out on time.

There was a bit of a misunderstanding about my appointment however, it was dealt with quickly and very satisfactory.

Appointment given quickly and referred over to appropriate department. I would like to say thank you to all the team for their quick response.

Great service! Nice atmosphere and friendly Staff. You are always made to feel welcome, nothing is any trouble. Thank you.

Was seen on time and the nurse was very helpful and welcoming.

Took 59 calls to get through
26 minutes on hold
Very good service once an appointment was secured

Very helpful practice, nurse was able to answer all my questions regarding continuing B12 injections and the reception staff were able to book my blood tests.

Very helpful - had obviously read my notes and my e consult so were able to resolve all my queries. GP texted me a note of the daffodil line for any future urgent help I may need - great idea. Very understanding and sympathetic of recent diagnosis.

The system for appointments with nurses has been faultless. Thanks.

Help, kindness, efficiency and respect.
Thank you.

I was happy with the service, pleasant and kind.

I attended a blood test and asked if my B12 injection could be done at the same time. The practitioner was happy to do this, saving me and the practice another appointment time. Very helpful and friendly practitioner.

Always find blood test simple at Crookhorn surgery.

Painless.

The receptionists make me nervous they make me so uncomfortable I do not like to trouble them as I feel I am a nuisance.

Having been with the surgery for about 30 years. I have no complaints about any appointment I have had up to and including the last one.

If you are able to book your appointment online then it’s a fast and easy process to do.
I was in and out in less than 5 mins for the vaccination too.