Was told more than once by that the problem with my nose was long covid or just a simple headache 3 years later 4hour operation to fix my nose I had then get infection which wasn’t just the flu they said it was an infection has been nothing but incompetence all the way the amount of pain I went through and still going through is wrong
— Scott M
Verified review (2385634)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
I am sorry this has happened, please email us on [email protected] so that we can investigate.
Overall, how was your experience of our service?
Poor
Review from Google
Amazing service
— GEORGE KALLI
T384104
Review left 3 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Thank you for your lovely feedback—we’re so pleased you had a great experience with our service.
Surgery Review
My visit to see the Doctor today was excellent, she was very thorough, polite and helpful, and i came away feeling very pleased about how everything went
— Stephen D
Verified review (2384954)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for your feedback. I am pleased that everything went well.
Overall, how was your experience of our service?
Very good
Waste of time
Can’t understand a request and not willing to help
— Jason H
Verified review (2382200)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
I am sorry to hear this, please email us on j82155.complaints@nhs,net so that we can look into this.
Overall, how was your experience of our service?
Very poor
Review from Google
Louise was very friendly as usual and thorough.
— Chris DCunha
T380823
Review left 3 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Review from Google
Was seen on time by a lovely nurse, who explained everything I needed to know and booked another appointment..
— Toni Stallard
T380824
Review left 3 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Appointment
Very efficient
— Susan A
Verified review (2379867)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Blood test
Appointment was quick and efficient
— Anonymous
Verified review (2379323)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Good
Appointment
I was seen at the appointed time by a Doctor who discussed my problem with me and arranged an appointment at QA for further investigation.
This was very quick and I was quickly given an appointment at QA.
Seen the specialist at QA And was given an appointment for the Endoscopy Dept.
and have got to go back for another horrible camera down my throat in eight weeks time.
No complaints, as I feel it was a speedy appointment with the QA ----Brilliant and thanks to all concerned. what more could I ask for
— Marshall C
Verified review (2379312)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Although it isn't very nice, I am glad we managed to get you seen quickly. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
B12
Appointment on time and tended to very well.
— Anonymous
Verified review (2379308)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Brilliant
The service is brilliant, I’m very happy.
— Anonymous
Verified review (2379277)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Crookhorn Surgery
Portsdown Group Practice is a very restful place
— Anonymous
Verified review (2379223)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Lack of empathy
Basically told my pain I have to live with and she had another person waiting
Absolutely devastating for a 85 year old lady
— Linda C
Verified review (2379166)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
I am sorry to hear this, please email us on [email protected] so that we can look into this.
Overall, how was your experience of our service?
Very poor
Good practice, nice and local
I think Cosham doctors are very good and they are all very nice to talk to and listen to me, thank you, all good
— Anonymous
Verified review (2379117)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Very impressed
Appointment was running late but apologies we're offered. Doctor answered all my questions and arranged follow up.
— Anonymous
Verified review (2378992)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment at surgery
On time as usual and dealt with quickly!
— Leslie C
Verified review (2378979)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Good
Quick time and efficient
— Andrew W
Verified review (2378937)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Good
Review from Google
Excellent, friendly, professional service as always.
— Sir Richard Pumpaloaf
T379719
Review left 3 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Thank you for your rating and your kind comments.
Review from Google
I do not have enough space to leave a hundred Stars here,also for Kingston Crescent.
I made the mistake of going to kingston when i should have gone to Cosham making me late. for my app at Cosham.
The young lady got in touch with Cosham
and explained what i had done.
And i now have a 9-30 am app at Crookhorn, which is even better, its a ten minute walk from my Flat to the Surgery
So it is a great big Thumbs up all around to all concerned
Regards Tom Hawley esq.
— Tom Hawley
T379720
Review left 3 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Thank you for rating and comments. We are pleased that we were able to assist to enable you to be seen and at your preferred surgery.
Review from Google
This person left a star rating but no comment.
— terry stafford
T379721
Review left 3 months ago
This review complies with Google's policies.
