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Crookhorn Surgery

Crookhorn Lane, Purbrook, Waterlooville, Hampshire, PO7 5XP

Excellent rating from 2736 reviews

5 out of 5 stars

+ 78 reviews from Google 2814 total reviews

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Latest Reviews by Working Feedback

Review from Google

4 out of 5 stars
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Friendly efficient service at Crookhorn surgery

β€” Dom Bmfc

T379722 Review left 3 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

B12 jab

5 out of 5 stars
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Excellent service. As usual.
Simply the best.

β€” William I

Verified review (2378857) Review left 3 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave such positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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Blood test

β€” Anonymous

Verified review (2378826) Review left 3 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lung assessment

5 out of 5 stars
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Very thorough assessment. Good guidance given.

β€” Elizabeth M

Verified review (2378728) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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No complaints whatsoever

β€” Atanas Atanassov

T379725 Review left 3 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

I am glad, thank you for taking the time to leave feedback.

Review from Google

5 out of 5 stars
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Very pleased with how I was informed, I feel much better since going there, I was boosted to know I just have to keep doing what I have been

β€” Lynda Hutchins

T379726 Review left 3 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Review from Google

5 out of 5 stars
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Polite, friendly and efficient staff.

β€” John P.

T379727 Review left 3 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Excellent treatment

5 out of 5 stars
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Excellent treatment and on time

β€” Bernard W

Verified review (2378715) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Breathing test

5 out of 5 stars
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Very pleasant and quick experience, very professional

β€” Anthony O

Verified review (2378714) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Sick note, very friendly and easy to use

5 out of 5 stars
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Happy with the service

β€” Jamie C

Verified review (2378711) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

I am glad you are happy, thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Blood Test.

5 out of 5 stars
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I had a blood test. I didn't have to wait very long to be called.

β€” Priscilla B

Verified review (2377289) Review left 3 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The clinician was on time, friendly, efficient,
and professional, and explained the process as we went along.. I was very happy with the appointment.. Thank you πŸ˜„

β€” David Morris

T378222 Review left 3 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback!

Crookhorn surgery

5 out of 5 stars
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Friendly staff.

β€” Janice O

Verified review (2376174) Review left 3 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crookhorn Surgery

5 out of 5 stars
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Good overall service

β€” Anonymous

Verified review (2376012) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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The staff Mann the Crookh surgery were very good.
It's the process of getting appointments and consultations with a doctor that is the problem.

β€” Terry Netting

T373771 Review left 3 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback. We have had an overwhelming amount of positive feedback regarding our new booking system and how much more efficient it is now.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Bob Nicholas

T372703 Review left 3 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your 5 star review.

Review from Google

5 out of 5 stars
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The Dr I saw was such a lovely man he put me at ease and made me feel listened to and checked properly. I can recommend this Dr more he was so professional and did mention my weight once like most of the Dr's who just blame everything on my bmi! I wish there were more Dr's like him

β€” Vicki Willmott

T369207 Review left 4 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your review. We are pleased we have provided a service to your expectations.

Tetanus injection

5 out of 5 stars
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Following a dog bite the previous day I was given a 3 product injection straight away by a nurse.

β€” Anonymous

Verified review (2358900) Review left 4 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

B12

2 out of 5 stars
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Every time I attend they say they will sort the next appointment out of my working times, but it never happens
You try to book and you can’t
They should be pre booked as they are essential every 8 wks

β€” Anonymous

Verified review (2358883) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

As 8 weeks is quite far in advance, we are unable to book it in on our system. Our Nurse/HCA clinics are generally put on and available to book around 4-5 weeks ahead, so you still have plenty of time to be able to get the B12 appointment on time.
Overall, how was your experience of our service? Poor

Blood test

5 out of 5 stars
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On time and professional and nurse was very pleasant

β€” Colin H

Verified review (2358565) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good