Always on time for appointments and always a friendly face. Good information and advice.
— Anonymous
Verified review (2358069)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Crookhorn visit satisfactory
Very satisfactory service.
Completely pleased with service given.
— Shirley W
Verified review (2357978)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
I am pleased you are happy, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Review from Google
For blood tests, I always book with the same nurse, Susan Taylor. She is cheerful, friendly, doesn't keep me waiting and the app booking system works efficiently.
— Antonia Harrison
T366478
Review left 4 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Caring
I found Lisa very nice to talk to and gave me good advice and she was very supportive
— Susan B
Verified review (2357887)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Review from Google
My appointments.with the nurses are always running on time and they are friendly,.polite and professional
— Kelly Daughtrey
T366479
Review left 4 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Review from Google
It was my first time at this surgery. I was surprised that the waiting room was empty, not something I am used to seeing at the surgery I usually attend. I wasn't there long, logged in via the computer, sat for only a few minutes and then was called in. The surgery itself seemed clean and welcoming.
— Marie Amey
T366480
Review left 4 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
It is not very often our waiting rooms are not busy, but with Crookhorn being a smaller site and out of the city, it generally doesn't get as busy as our bigger sites. Thank you for taking the time to leave feedback.
Review from Google
Fast efficient service
— Keith Horn
T366186
Review left 4 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Thank you for feedback.
Ongoing medical problem
The lady who spoke to me on the phone, put my mind at rest for the moment
— Anonymous
Verified review (2357712)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Visit to Crookhorn Surgery
Excellent nurse and very kind.
Explained everything.
— Lesley E
Verified review (2357710)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Surgery Excellence
I attended the surgery for a pre arranged procedure. On arrival, there was ample parking. At reception l was greeted and advised of a waiting space. Right on time, l was shown into the practitioner's room. The procedure was explained, together with the processes on the outcome. Overall it was an excellent seam-free experience, worthy of a positive review.
— Anonymous
Verified review (2357676)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you so much for taking the time to leave such positive and thorough feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A good experience
Very prompt and efficient
— Anonymous
Verified review (2357599)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Very efficient
Was well overdue and annual check up and had to have full bloods, pressure etc taken. Nurse was very friendly and very efficient and made me feel at ease. Very nice session considering I hadn’t been to the doctors in nearly 9 years.
— Daniel R
Verified review (2357496)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
That is great, I am glad all went well. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Great service
I popped into the surgery as I had received reminders about the flu vaccine. The reception staff listened and offered me an appointment at Crookhorn that day. I was very impressed.
— Helen C
Verified review (2357473)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Awesome, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Referral
Very impressed with treatment and speed of referral to hospital.
— Peter E
Verified review (2357451)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Super Service
Dealt with fast and efficiently.
— Kim P
Verified review (2357441)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Blood pressure check
Friendly and efficient.
— Lindsay C
Verified review (2357432)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Review from Google
Very helpful assistance from the receptionist sorting out the procedures the chemist should take to request a suitable alternative when they can't source the requested repeat prescription item.
— Richard Lewis
T366187
Review left 4 months ago
This review complies with Google's policies.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
A routine ECG test
I had received a message to make an appointment online for this procedure. As I am a shift worker, I had a little difficulty getting a suitable appointment time online, but a quick visit to the surgery centre solved that; reception staff were very helpful.
At the appointment, only waited a few minutes before being called. Healthcare worker I saw was polite, kind, friendly and very professional.
Test was carried out with kindness and respect. Had to await a check on the test results before leaving, but that was only a couple of minutes.
Very happy with the service I had, thank you
— Anonymous
Verified review (2357399)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback. I am glad to hear we could accommodate you with a suitable appointment.
Overall, how was your experience of our service?
Very good
Ecg performed
Was seen by Mrs Ville. She was so lovely and kind. Truly a wonderful nurse
— Tracey H
Verified review (2357382)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
ECG Appointment
My treatment was timely, professional and effective. The staff I engaged with were friendly and sociable.
— Brian R
Verified review (2357374)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Crookhorn Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
