Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

A good Drs appointment.

5 out of 5 stars
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Very pleased with the kindness and attention I received from Dr Hill.
Also l must add that the reception staff were very helpful when I made an earlier appointment for my wife.

— David S

Verified review (2378905) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Vaccinations

5 out of 5 stars
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Prompt, vaccines fully explained together with possible side effects

— Suzanne F

Verified review (2378636) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Response to anima request

5 out of 5 stars
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An appointment was offered with little delay.
A wait in surgery of about 20 minutes was not a problem.
Doctor was very thorough and understood my problem. Tests were arranged and medication sent to my local pharmacy.
I was very satisfied.

— Glenn H

Verified review (2378629) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick appointment

5 out of 5 stars
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Appointment was on time and blood test done as expected.

— Anonymous

Verified review (2378573) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery

4 out of 5 stars
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Nice, polite, helpful

— Helen M

Verified review (2378457) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

B12 injection

5 out of 5 stars
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Fiona is lovely, my daughter likes it when it’s Fiona, so kind and caring, thank you

— Kirsty

Verified review (2378414) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Shingles injection

5 out of 5 stars
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All went well, I was put at ease & the nurse was very good

— Barry W

Verified review (2378354) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fast and welcoming

4 out of 5 stars
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The staff was very busy but welcoming and fast. Thank you.

— Anonymous

Verified review (2378298) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Blood pressure test

5 out of 5 stars
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This surgery has shown me feelings since joining from Canterbury where I moved from. They have been exceptional. From prescription being ordered, thank you.

— Antony B

Verified review (2378295) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dr visit

5 out of 5 stars
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Lovely dr who really listened to me

— Lynn N

Verified review (2378294) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great.

5 out of 5 stars
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Gry is great at her job, friendly and competent.

— Benjamin M

Verified review (2378293) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Ongoing concerns regarding a fall.

5 out of 5 stars
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All my concerns were acted on. I felt supported and listened to.

— Susan B

Verified review (2377430) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery - Impossible to book

1 out of 5 stars
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Poor, tried to book through nhs app & my gp, can’t. Tried to call told to do it online. Done it online and they rejected my appointment request.

— Miles D

Verified review (2368890) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

St James' Surgery Appointment booking

1 out of 5 stars
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Can never be seen - always sent to urgent care or pharmacy. Not good service at all.

— Anonymous

Verified review (2368073) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Telephone consultation

5 out of 5 stars
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Explained problem to doctor and was prescribed pain killers as appropriate.

— Anonymous

Verified review (2374486) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review for St James' Surgery

5 out of 5 stars
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Quick and polite

— Gary C

Verified review (2373923) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick appointment with Nurse Practitioner

5 out of 5 stars
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Finally got to see a NP, who could prescribe to address infection/eczema flare up on face, having previously been told go to pharmacy (who only gave an emollient and was reluctant to help due face). The nurse was knowledgeable, helpful and supportive.

— Anonymous

Verified review (2373859) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent Service

5 out of 5 stars
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My appointment was dead on time, no delay. I had a blood test and an injection. Both were carried out without a hitch by the nurse. Everthing was done professionally and with a polite and friendly manner.

— Anonymous

Verified review (2371004) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Blood test

5 out of 5 stars
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I was seen on time plus all the nurses at the surgery are always friendly and very professional.

— Gordon S

Verified review (2370192) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Arrangements for scan

5 out of 5 stars
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Submitted a request for a follow up scan. Was handed quickly, and I now have an appointment date

— King M

Verified review (2369019) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good