Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

Appointment

3 out of 5 stars
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I think I was seen by a doctor that isnt usually at this surgery and although he checked me over thoroughly I felt I came away with no answers. He upped the medication I was already taking but said he didn't know what was causing the severe pain in my head (not a headache).

— Angela F

Verified review (2297771) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Flu vaccine

5 out of 5 stars
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Very prompt appointment, friendly nurse

— Anonymous

Verified review (2304139) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent staff

5 out of 5 stars
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Everyone at the surgery are lovely

— Anonymous

Verified review (2302940) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

First Class, Friendly

5 out of 5 stars
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Friendly, efficient, great communication.

— David D

Verified review (2302664) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent!

5 out of 5 stars
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No waiting, pleasant nurse, helpful and informative

— Maureen W

Verified review (2302589) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Professional staff, perfect system

5 out of 5 stars
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Booked in for flu jab online. Seen on time, id and allergies checked, side effects explained, painless, inoculation, leaflet issued. Excellent service all round, nurse (Ruth) professional, reassuring and friendly

— Derek P

Verified review (2302576) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Recent flu jabs experience

5 out of 5 stars
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Both my wife and myself went in for a flu jab, surgery wasn’t busy, both called in for our jab at the same time, quicker than expected, very good

— David D

Verified review (2302395) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu vac

5 out of 5 stars
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Excellent service, fast, no waiting, efficient nurse told me all about the vaccine and possible side effects

— Jane S

Verified review (2302387) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Ease of mind

5 out of 5 stars
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Dr Duncan put my mind at rest.

— Anonymous

Verified review (2302384) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Very prompt and efficient.

— Judy R

Verified review (2302224) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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The appointment was on time and the person who did it was informative and efficient.

— Anonymous

Verified review (2302200) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Own error corrected and supported

5 out of 5 stars
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Got an appointment quickly and a check in with the physio therapist, misheard the call for the appointment, it was a phone one but I turned up instead, my mistake but they changed to see the gp directly anyway

— Anonymous

Verified review (2302194) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Quick, efficient and friendly

— Teresa R

Verified review (2302171) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Great service, lovely lady helped with my needle phobia

— David S

Verified review (2302169) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Annual Flu Jab

5 out of 5 stars
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No issues at all - however I will say the nurse that did the jab was excellent - I didn’t even feel it and it was done! Thank you!

— Anonymous

Verified review (2302166) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Quick and efficient

— Suzanne F

Verified review (2302165) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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On time, explained everything.

— Lesley K

Verified review (2302164) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu injection

5 out of 5 stars
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The whole service is excellent. Ruth who gave my injection was very talkative and was lovely, best surgery experience ever

— Antony B

Verified review (2302163) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

NHS COVID Booster

5 out of 5 stars
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This session was organised very well. I was able to book an appointment quickly, with no problem. I received reminders, which I find particularly helpful. I was met and received my COVID vaccination on time. I found all staff to be friendly, helpful and professional throughout. Excellent service. Thank you NHS.

— Anonymous

Verified review (2300871) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My appointment

4 out of 5 stars
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Doctor was very good, unfortunately the doctor was a stand in and my appointment was at three but he walked into the surgery at quarter past three, not sure if he was unaware that he had appointments at three, by the time I got to be seen there was quite a few patients waiting to be seen, but got to say on the positive side that he was a very good doctor.

— Gillian B

Verified review (2294905) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good