Professional, friendly, and quickly arranged further treatment.
— Roger L
Verified review (2213313)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Sympathetic Face to Face meeting.
I was content to have a conversation with my nominated GP about my prescribed medication. This will be reviewed again at a later date.
— Peter M
Verified review (2213264)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Shingles jab
The receptionist was helpful and polite. The waiting was short. Everything was explained to me. The lady who gave me the jab was very nice also
— Patricia O
Verified review (2213261)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Attended the surgery for back pain
The service was great. I didn't have to wait. The doctor is caring, patient and professional. He took time to explain to me the issue & the different options open to me.
Thank you for your support.
— Anonymous
Verified review (2213282)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Convenient evening Telephone appointment
Really helpful to offer evening telephone appointments.
— Anonymous
Verified review (2213165)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Baby check
I had to wait over an hour for my newborn to be seen for his 6-8 week check. When I was called in the doctor asked what she could help with and hadn’t read the notes. She didn’t write in his red book at all so none of his weight, height, or checks have been recorded. I left very unsatisfied and I called to rebook and was told he couldn’t be seen until June.
— Casey G
Verified review (2206974)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very poor
Follow up
Please can I request the doctor sends me the link for the self diagnosis for autism. I’m yet to receive it.
— Carl E
Verified review (2205548)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Physio appointment
Understood the problem
— Kevin H
Verified review (2211847)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
St James' Surgery
Seen on an urgent appointment by a female doctor who was very good
— Pauline G
Verified review (2210236)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Thank you
Dr Hill is a breath of much needed fresh air for this practice. He not only knows what he's talking about and diagnoses problems corrrectly but he's warm, polite helpful and prepared to spend time clarifying problems for patients. These in my experience are rare qualities and not my usual experience of GP surgeries
— Jane S
Verified review (2209419)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
An appointment
Found the receptionist very helpful, got me an appointment for Dr Hill, he was very thorough when I had a phone call
— Anonymous
Verified review (2209304)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Best Surgery
I have always been made to feel as though I matter, receptionists pleasant and helpful, just so pleased this is my Doctors
— Keren J
Verified review (2208372)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Helpful and professional
Very fast acting, helpful and professional. Thanks for what you do.
— Richard S
Verified review (2206463)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Shingles injection
Gave precise information and informed me of any symptoms that could occur.
— Anonymous
Verified review (2205241)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent Service
This surgery never lets you down, they always have time for you, whether they are the receptionist, Nurse or GP. If they don’t have the answer they will refer you on until you do.
— Paula M
Verified review (2205149)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
GP appointment
There was a 3 week wait for an appointment but I was seen within 10 minutes of my appointment time and the Dr was helpful in their advice.
— Anonymous
Verified review (2205097)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Shingles/pneumonia vaccine
Saw Fiona for above vaccines. Clinic was running on time, Fiona was very professional, reassuring and informative.
— Susan H
Verified review (2205015)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good service
All staff at the surgery are incredibly helpful.
— Tara O
Verified review (2205010)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Amazing
Excellent... My Doctor was amazing, Mr Reinecke listened to my silly small problems. I've had an x-ray and a blood test already... and to thank the two reception staff for their help when I turned up in the surgery...thank you
— John N
Verified review (2204950)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Professional & Efficient
Was in for BP & Blood tests. Nurse was very friendly, helpful & efficient.
— Michael M
Verified review (2204816)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
