Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

Very good

5 out of 5 stars
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On time, very friendly

— Anonymous

Verified review (2196650) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Nice lady doctor, good advice, thank you

5 out of 5 stars
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Nice to talk to, understood what I was saying and gave good advice

— Nicola M

Verified review (2196640) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent care

5 out of 5 stars
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Having just recently registered with surgery I have found St James Surgery have given me excellent service,

— Anonymous

Verified review (2196330) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful

5 out of 5 stars
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Needed appointment for ongoing foot issue.
Called, got one

— Trevor B

Verified review (2193705) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

BP check

5 out of 5 stars
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Gry saw me on time, dealt with in an efficient way taking my readings and advising on next steps. My time within the surgery was very quick.

— Sean P

Verified review (2193531) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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Was given a prompt appointment
The lady doctor was very good and helpful.

— Anonymous

Verified review (2193719) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery

5 out of 5 stars
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Dr M Reinecke and the team are all supportive since I've not felt well.

— Elaine G

Verified review (2193366) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Leg problem.

5 out of 5 stars
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He was very thorough and put my mind at rest. He said if you still have pain in a weeks time come back and we will review again.

— Trevor M

Verified review (2193215) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Charming staff

5 out of 5 stars
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Short waiting time, charming staff, helpful service. Brilliant!

— Bernadette C

Verified review (2193077) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Daily wound dressing with St James's nurses

5 out of 5 stars
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I attend daily wound dressing changes and am truly impressed by the professionalism, skill, and education of my nurse practitioners. They are assisting me in improving both mentally and physically. Dan is an outstanding practitioner, and Becci and Fiona are both amazing. Thank you for everything you do to support me on this healing journey.

— Dita H

Verified review (2193041) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Shingles jab

5 out of 5 stars
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The nurse was so nice and very efficient, explaining all about the 2nd shingles jab.
I was particularly impressed because I had my first dose at my previous GP surgery and I wasn't given the information Fiona provided me with today.
Been very, very impressed with St James Surgery from the reception staff to GP and nurses.

— Joy H

Verified review (2193029) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery

5 out of 5 stars
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Feedback from appointments

— Belinda A

Verified review (2193015) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very impressed

5 out of 5 stars
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I'm new to St James's and I'm very impressed with how quickly they dealt with my issue. 5 star!

— Dariusz W

Verified review (2192996) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Breezing in

5 out of 5 stars
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I just breezed into reception and handed in my sample. The reception area is nice and welcoming

— Simon P

Verified review (2192991) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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Having moved from another surgery, we had an initial appointment with Dr Duncan to discuss M's health history and medication. Dr Duncan was absolutely lovely. So happy we moved surgeries. Thank you

— Megan M

Verified review (2192973) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Face to face appointment

5 out of 5 stars
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The doctor was very caring and concerned, and had time for you.

— Teresa H

Verified review (2192899) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment was cancelled by the surgery

3 out of 5 stars
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I was sent a link to rebook appointment but it does not work.

— Hilary F

Verified review (2184343) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Blood Rest

5 out of 5 stars
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My only issue is the fact that it took a week to get an appointment to have blood taken by a nurse and my appointment was cancelled and then delayed by another week due to staff sickness.

— Robert O

Verified review (2184265) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very pleased

5 out of 5 stars
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Arranged an appointment with Fiona the nurse who was really professional but friendly with it. Explained everything in layman's terms. Very satisfied with the service.

— Andy H

Verified review (2190679) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Sick note

5 out of 5 stars
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Very nice and polite doctor

— Dominic K

Verified review (2190296) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good