Saw Dr Reinecke and Ellie last week. Everything perfect. Excellent
— Liam O
Verified review (2184096)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Medicine
Very pleasant staff and good service
— Philip G
Verified review (2184094)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Happy bunny
I saw the nurse Becca for diabetes 2 and she was very thorough and explained everything very well
— Colin M
Verified review (2180955)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Not the usual standard
I waited nearly an hour for not a good check, the appointment felt rushed and my concerns were dismissed. This year the appointments have been held by people in a rush and unwilling to listen
— Anonymous
Verified review (2179237)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very poor
Very good, very efficient
As we were running late due to transport issues we were worried our appointment would be missed. Called the surgery to say we were on our way, arrived about 10 mins late but were told we would be ok.
Doctor Reinecke was very good, very efficient and dealt with our questions very professionally. Very happy with the result.
— Anonymous
Verified review (2179266)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Implant and blood test
The nurses are ALWAYS friendly and professional. I was seen on time.
— Gordon S
Verified review (2179248)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very professional and kind nurse
I went to see The nurse Guy for a blood pressure review.
Recently I have started a new diet. She kindly took the time to explain to me what I need to eat, exercise etc.
Also, I had to have a blood test which was done very quickly, I hardly felt it.
She is very kind. Caring nurse, and made me feel very comfortable.
She is a big credit to your team.
Please could you forward my comments to her.
— Hayley W
Verified review (2179244)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Such A Cheerful GP!
The GP was really helpful and put my mind at rest that I need to take time to rest and recuperate post surgery. He took the time to speak with me and I didn’t feel rushed at all. I felt like he really valued my opinion and confirmed I needed to take the time to get better. I felt valued as an individual and felt he really understood my health needs.
— Paula M
Verified review (2179240)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Shingles Jab
Thank you for the service
— Neil M
Verified review (2179239)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Brilliant care as usual
I always find the service I get at this doctor’s is incredible. I have never had to fight for a doctor to listen to me. They are proactive, compared to a lot of GPs that are reactive and that makes a world of difference.
— Emily G
Verified review (2179238)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Buckland Surgery
Having called our surgery, St James Surgery, we were given the option of having an appointment at Buckland Surgery. We could not fault our experience.
— Anonymous
Verified review (2176538)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Medication review
Check medication
— Anonymous
Verified review (2176235)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Face to face appointment in surgery
Gp was really thorough and helpful. Last appointment of the day but not rushed at all.
— Rodney D
Verified review (2175524)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good care from the nurse
Saw the practice nurse. She was interested in how I got on with the treatment. She went through all the major points with me and explained everything clearly.
— Charlie Z
Verified review (2175382)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Excellent
Great phone call with pharmacist as usual, a pleasure to speak to him, always very knowledgableable
— Anonymous
Verified review (2175201)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent service - again!
Booking was simple, via e-consult and I got a call back before 8am. The lady that called was excellent, polite, professional and keen to help. She found me a suitable slot despite my awkward availability.
— Barry J
Verified review (2175136)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Telephone Consultation
Excellent service. Thank you.
— Anonymous
Verified review (2174920)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Visit to Surgery for treatment
Satisfied with treatment received. Dealt with in a professional manner.
— Roger L
Verified review (2174775)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Blood pressure check
Extremely helpful about blood pressure readings and other medical issues
— Stuart R
Verified review (2174717)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
I felt at ease
Everyone involved in tests to find my health problems were kind and caring. I felt at ease.
— Anonymous
Verified review (2174705)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good