Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

Excellent people

5 out of 5 stars
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Saw Dr Reinecke and Ellie last week. Everything perfect. Excellent

— Liam O

Verified review (2184096) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Medicine

5 out of 5 stars
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Very pleasant staff and good service

— Philip G

Verified review (2184094) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Happy bunny

5 out of 5 stars
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I saw the nurse Becca for diabetes 2 and she was very thorough and explained everything very well

— Colin M

Verified review (2180955) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Not the usual standard

1 out of 5 stars
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I waited nearly an hour for not a good check, the appointment felt rushed and my concerns were dismissed. This year the appointments have been held by people in a rush and unwilling to listen

— Anonymous

Verified review (2179237) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Very good, very efficient

5 out of 5 stars
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As we were running late due to transport issues we were worried our appointment would be missed. Called the surgery to say we were on our way, arrived about 10 mins late but were told we would be ok.
Doctor Reinecke was very good, very efficient and dealt with our questions very professionally. Very happy with the result.

— Anonymous

Verified review (2179266) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Implant and blood test

5 out of 5 stars
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The nurses are ALWAYS friendly and professional. I was seen on time.

— Gordon S

Verified review (2179248) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional and kind nurse

5 out of 5 stars
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I went to see The nurse Guy for a blood pressure review.
Recently I have started a new diet. She kindly took the time to explain to me what I need to eat, exercise etc.
Also, I had to have a blood test which was done very quickly, I hardly felt it.
She is very kind. Caring nurse, and made me feel very comfortable.
She is a big credit to your team.
Please could you forward my comments to her.

— Hayley W

Verified review (2179244) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Such A Cheerful GP!

5 out of 5 stars
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The GP was really helpful and put my mind at rest that I need to take time to rest and recuperate post surgery. He took the time to speak with me and I didn’t feel rushed at all. I felt like he really valued my opinion and confirmed I needed to take the time to get better. I felt valued as an individual and felt he really understood my health needs.

— Paula M

Verified review (2179240) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Shingles Jab

5 out of 5 stars
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Thank you for the service

— Neil M

Verified review (2179239) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant care as usual

5 out of 5 stars
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I always find the service I get at this doctor’s is incredible. I have never had to fight for a doctor to listen to me. They are proactive, compared to a lot of GPs that are reactive and that makes a world of difference.

— Emily G

Verified review (2179238) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Buckland Surgery

5 out of 5 stars
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Having called our surgery, St James Surgery, we were given the option of having an appointment at Buckland Surgery. We could not fault our experience.

— Anonymous

Verified review (2176538) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Medication review

5 out of 5 stars
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Check medication

— Anonymous

Verified review (2176235) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Face to face appointment in surgery

5 out of 5 stars
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Gp was really thorough and helpful. Last appointment of the day but not rushed at all.

— Rodney D

Verified review (2175524) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good care from the nurse

4 out of 5 stars
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Saw the practice nurse. She was interested in how I got on with the treatment. She went through all the major points with me and explained everything clearly.

— Charlie Z

Verified review (2175382) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Excellent

5 out of 5 stars
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Great phone call with pharmacist as usual, a pleasure to speak to him, always very knowledgableable

— Anonymous

Verified review (2175201) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service - again!

5 out of 5 stars
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Booking was simple, via e-consult and I got a call back before 8am. The lady that called was excellent, polite, professional and keen to help. She found me a suitable slot despite my awkward availability.

— Barry J

Verified review (2175136) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Telephone Consultation

5 out of 5 stars
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Excellent service. Thank you.

— Anonymous

Verified review (2174920) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Visit to Surgery for treatment

5 out of 5 stars
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Satisfied with treatment received. Dealt with in a professional manner.

— Roger L

Verified review (2174775) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Blood pressure check

5 out of 5 stars
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Extremely helpful about blood pressure readings and other medical issues

— Stuart R

Verified review (2174717) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I felt at ease

5 out of 5 stars
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Everyone involved in tests to find my health problems were kind and caring. I felt at ease.

— Anonymous

Verified review (2174705) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good