Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

Amazing nurse!

5 out of 5 stars
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Received treatment for an injury, which I have to return a lot. Staff are fantastic! Especially the nurse who is dealing with the situation

— Shane M

Verified review (2165914) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Blood tests

5 out of 5 stars
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I was given an appointment very quickly and all involved with taking them and giving me feedback were amazing

— Mandy S

Verified review (2165759) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Blood pressure review

4 out of 5 stars
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The waiting room was full. I arrived before my appointment. I was seen later than my appointed time but luckily I wasn’t in a hurry. The nurse, Fiona, was very pleasant. She was accompanied by a medical student. She asked if it was okay for the student to be present. No issues with the appointment and pleased with the service I received.

— Jacqueline H

Verified review (2165646) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Perfect

5 out of 5 stars
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Appointment was fairly easy to book. Dr Duncan was professional and concise. Five days later, her diagnosis was on point and treatment is proving effective. I have nothing but positivity and support for the NHS.

— Michael P

Verified review (2165491) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery

5 out of 5 stars
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Nurse was very friendly, and made me feel at ease. She listened to the questions I asked and answered me in a professional and friendly manner.

— Lynn N

Verified review (2165441) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant Surgery

5 out of 5 stars
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I saw Doctor Duncan, extremely understanding, Easy to talk to, most certainly helped me

— Anonymous

Verified review (2165437) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Asthma review

5 out of 5 stars
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This was a follow up appointment after I had a virus and unsatisfactory asthma test scores.
I was seen promptly and as always I felt cared for.
Useful advice was given to me as usual.

— Michelle H

Verified review (2165377) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Annual check up

5 out of 5 stars
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As invited, I booked online to see a nurse for my hypertension review.
I was seen on time and the consultation was carried out in a professional and friendly manner. The nurse answered a couple of questions that I raised.

— Anonymous

Verified review (2165339) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Calm, caring and friendly

5 out of 5 stars
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Fantastic care of my poorly 3 year old. He was as good as gold and did everything she asked of him all because of her calm, caring and friendly nature. Everything explained in a way that wasn’t rushed and answered all my questions. Thank you.

— Joanna B

Verified review (2165333) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely Doctor

5 out of 5 stars
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Lovely Doctor, very thorough

— Janet R

Verified review (2165325) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Back pain

4 out of 5 stars
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I was seen the same day due to the amount of pain I was in. Very friendly doctor and very helpful.

— Anonymous

Verified review (2165323) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Good communication

5 out of 5 stars
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Good communication! Nurse knows what she’s doing!

— Ieva V

Verified review (2165419) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Visit report

5 out of 5 stars
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Dr Hill clearly researched my history before visit. He is obviously knowledgeable and sympathetic.

— Patricia J

Verified review (2164229) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Results

2 out of 5 stars
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The doctor wants to talk about my blood test results but have to wait a month for this which I think is too long to wait

— Andrew N

Verified review (2155901) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Review of recent vusit

4 out of 5 stars
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BP & bloods taken! To find that something is wrong, only to find I need to speak to Dr. Which I cannot do until 5th March, I would have thought if action should be taken then sooner medication started the better!

— Rita N

Verified review (2155797) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Pneumococcal Vaccine

5 out of 5 stars
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Efficient and quick service with a smile.

— Julian P

Verified review (2160819) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

B12 injection

5 out of 5 stars
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Appointment was on time, straight in, straight out

— Anonymous

Verified review (2160128) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing

5 out of 5 stars
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Moved from my previous doctor due to no help from them regarding my son and his awful eczema issue! The doctor I saw took one look at him and saw he needed help! Thank you so much for listening to me and not making me feel like I was overreacting.

— Beau M

Verified review (2160120) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always listen, never feel rushed

5 out of 5 stars
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The doctor always has time for me and listens. I can usually get an appointment quickly. Helpful staff.

— Anonymous

Verified review (2160119) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment for blood test

5 out of 5 stars
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Appointment was for a blood test. I was made to feel completely comfortable with a totally painless procedure.

— Terence Y

Verified review (2160115) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good