Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

Flu vaccine

5 out of 5 stars
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The experience was quick, efficient and easy.

— Anonymous

Verified review (2081890) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab on Saturday

5 out of 5 stars
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Really quick and easy appointment which was on time.
Caring staff, nurse and reception.
Thank you very much.

— Robert C

Verified review (2081889) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Very professional and efficient.

— Robin C

Verified review (2081885) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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No delays. On time. Very professional.

— Robert S

Verified review (2081884) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Nursing Care

5 out of 5 stars
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Very capable and professional nursing team. I have a great deal of confidence in them.

— Jeremy D

Verified review (2081879) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Very efficient. Went in before my appointment time.

— Anonymous

Verified review (2081876) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Quick and efficient, no waiting. Friendly staff.

— Elizabeth D

Verified review (2081875) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great

4 out of 5 stars
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I’m a new patient and have found your reception staff and doctors that I have been in touch with to be great - efficient, strong customer service, nothing is too much trouble. This is a world away from what we experienced at our old surgery. I only wish we had moved to St James sooner. Thank you.

— Leigh P

Verified review (2081886) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Flu jab

5 out of 5 stars
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This was a very efficient process. I was in and out of the surgery within 5 minutes.

— Janette T

Verified review (2080829) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab for three of us

5 out of 5 stars
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Thank you, great service.

— Anonymous

Verified review (2080190) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A good callback service

5 out of 5 stars
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I’ve not had too long a wait for an appointment. The callback service is very good. The receptionist is very nice and helpful.

— Colin P

Verified review (2073310) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

No emergency appointments available

3 out of 5 stars
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Called in for an appointment as I had back pain and feeling feverish. Automated phone line said no appointments available until tomorrow. Called 111 instead and after going through the questions, they felf it was better to be seen by a paramedic. Paramedics came just to booking me an emergency appointment with the St James. Great service from Paramedics, dont feel the same from St James booking style. I only wanted a GP and feel a Paramedic was overkill and a waste of their time and a waste of a resource. Shame.

— Anonymous

Verified review (2073297) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Kind and caring Receptionist.

5 out of 5 stars
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I was told a 3 week wait to see a Doctor, but your Receptionist managed to find me a cancellation a few days later. Although it wasn't urgent, I didn't want to wait 3 weeks.

— Susan S

Verified review (2079608) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu vaccine

5 out of 5 stars
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I was due to have my vaccine pm, my wife was booked in early morning. The receptionist kindly rearranged my appointment allowing me to have my vaccine early morning. Thanks again.

— Alastair G

Verified review (2079212) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

‘Flu jabs for my wife and I.

5 out of 5 stars
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We arrived shortly before our (close) appointed times and were both seen very quickly. Very efficient, thank you.

— Michael G

Verified review (2079086) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

4 out of 5 stars
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Good, quick service.

— Susan S

Verified review (2079071) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Vaccine

5 out of 5 stars
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The experience was very good I was in and out of the surgery having had my jab within five minutes.

— Kevin P

Verified review (2079025) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Fast and efficient.

— Gordon C

Verified review (2078265) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Arrived early and got seen early, bonus to me.

— Alison C

Verified review (2078245) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu vaccination

5 out of 5 stars
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Very polite and efficient.

— Jean F

Verified review (2078075) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good