Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

Flu jab

5 out of 5 stars
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Very quick, painless and Doctor Holwerda administered in a lovely, friendly way. The receptionists and nurse even managed to fit my husband in after me, as his appointment had been made for the afternoon. So helpful.

— Anonymous

Verified review (2077353) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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The level of service from the staff at the surgery is second to none.
Always been spot on and informed me of side effects and such, well done.

— Alexander S

Verified review (2077350) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu Jab

5 out of 5 stars
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Very efficient.

— Anonymous

Verified review (2077347) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Surgery review

5 out of 5 stars
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Call back quickly after my online request. Appointment booked easily.

— Anonymous

Verified review (2077341) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Nurse was nice and friendly and didn’t hurt.

— Kenneth R

Verified review (2077336) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and efficient

5 out of 5 stars
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On time - friendly and efficient staff.

— Roger V

Verified review (2077335) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Welcoming, timely

5 out of 5 stars
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As always, welcoming, timely and very smiley.... thank you!

— Lynda C

Verified review (2077334) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Absolutely brilliant

5 out of 5 stars
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Absolutely brilliant. Staff very friendly and helpful, especially the nurse that administered the flu jab.

— Anonymous

Verified review (2077332) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu vaccine

5 out of 5 stars
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All staff were really friendly, appointment on time, no waiting all went smoothly, very pleased overall.

— Barbara G

Verified review (2077331) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery

5 out of 5 stars
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Fast and efficient.

— Anonymous

Verified review (2077330) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jan

5 out of 5 stars
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Very efficient. Arrived early for appointment and was out before the time I was booked.

— Norman S

Verified review (2077329) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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Nice, friendly staff.

— Wayne P

Verified review (2077326) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Recent visit

5 out of 5 stars
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Friendly, efficient service.

— Anonymous

Verified review (2077325) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars
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We were in and out in no time.

— Anonymous

Verified review (2077321) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick and efficient as always

4 out of 5 stars
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Quick and efficient as always, didn't get any real answer but got test arranged that could give me them. All in all very happy.

— Anonymous

Verified review (2077359) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Happy

5 out of 5 stars
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The doctor I saw listened to me & agreed to change my medication. I felt very at ease.

— Maureen F

Verified review (2073893) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick service

5 out of 5 stars
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I used the e-consult facility on the surgery website and had a phone call within an hour offering an appointment to either see a doctor or a phone consultation. Great service.

— Anonymous

Verified review (2073299) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Telephone appointment

5 out of 5 stars
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I felt listened to for the first time since my surgery in March. The nurse was thorough, and empathetic and I was so grateful to have her on the end of the phone. Very professional with good knowledge. An asset to the team at St James Surgery.

— Suzanne M

Verified review (2070649) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery

5 out of 5 stars
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Very good service, prompt, on time, Nurse was very clear about how to reduce my food and other stuff.

— Diane E

Verified review (2070221) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Seen and effectively treated without delay..

5 out of 5 stars
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The discomfort became progressively troublesome, fortunately I was seen and treated the same day requested.

— Anonymous

Verified review (2070069) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good