Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

Blood test

5 out of 5 stars
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Perfect nurse for taking blood. An absolute star.

— Anonymous

Verified review (2067569) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Extremely helpful and friendly

5 out of 5 stars
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I was seen promptly, receptionist both on the phone and in person was warm and friendly. The overall experience was made much less stressful because of how I was treated.

— Keren J

Verified review (2066663) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Blood pressure check

5 out of 5 stars
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Seen same day.

— Malcolm J

Verified review (2066539) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hypertension check

5 out of 5 stars
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The lady I saw was very pleasant and informative.

— Kenneth L

Verified review (2065473) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Didnt have to wait too long, the nurse was very informative on my visit and didn't feel a thing.

— Merry C

Verified review (2065368) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dopplar Test for veins in legs

5 out of 5 stars
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The nurse Fiona was so kind and talked me through every test taking her time to explain everything she had done for me.
Such a lovely nurse who has a lovely personality that makes you feel special and has no trouble explaining all that she is doing. Even going that little bit further and putting my socks on for me. Also took the time to explain the cramps l am having at night and told me to try drinking tonic water to help.
Thank you so much x

— Donnelly C

Verified review (2065354) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Diabetic nurse visit

5 out of 5 stars
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She was very helpful in helping me with what I eat for pre diabetes

— Anonymous

Verified review (2065353) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Annual checkup

5 out of 5 stars
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The service was excellent

— Smith T

Verified review (2065336) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent surgery helpful staff

5 out of 5 stars
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We are very lucky and have an excellent surgery and very helpful staff we live in Deal & listening to my friend’s experiences with surgeries here, we will not be joining any of them Thank you

— Lindsay D

Verified review (2065328) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars
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Very good doctors and services.

— Margaret R

Verified review (2065323) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment with nurse

5 out of 5 stars
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Had a booked appointment with the nurse. He was very helpful, gave thorough explanation for test and what he would do as follow up.

— Anonymous

Verified review (2065211) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Conversation

5 out of 5 stars
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As appointments take longer to book it would be nice if there was someone at the surgery that could act as a go between patient and doctor.

— Anonymous

Verified review (2057097) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Nurse

5 out of 5 stars
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Excellent.

— Vivienne R

Verified review (2062299) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Ears

5 out of 5 stars
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Felt listen to, doctor looked back to get history of previous problems.

— LAURIE

Verified review (2061609) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Visit to nurse Debbie

5 out of 5 stars
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Lovely nurse who was fantastic at her job.

— Alfred B

Verified review (2061347) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant service

5 out of 5 stars
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Following a recent operation for a knee replacement I required further pain relief medication. I contacted reception whom I found most curtious. The arranged for a doctor to telephone me at a specific time and at that exact time the doctor forwarded a prescription to my pharmacy. I congratulated both reception and doctor for their brilliant service.

— Linda W

Verified review (2061343) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James review

5 out of 5 stars
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I think the new e consult worked well for me, and would encourage other people to try it.

— Robin C

Verified review (2061305) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Reference ENT appointment

5 out of 5 stars
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Contacted the surgery and Dr Onwusi was supportive and put me through to a two week pathway ENT appointment.

— Elaine G

Verified review (2061270) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great Service

5 out of 5 stars
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Completed E consult. Response was fast. Staff really helpful. Just sad to hear Dr Holwerda was leaving.

— Susan M

Verified review (2061259) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very happy

5 out of 5 stars
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Seen on time. Very polite staff. Parking can be a pain sometimes. Happy overall.

— Robert S

Verified review (2061255) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good