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St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1534 reviews

5 out of 5 stars

1534 total reviews

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Latest Reviews by Working Feedback

Booked appointment

5 out of 5 stars
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Easy to book in. Only a short wait. Easy to speak to a doctor.

— Deirdre H

Verified review (2042385) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
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I was treated very professionally, the appointment was on time and the whole procedure over and done in minutes.

— Hilary C

Verified review (2042383) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Attending for non fasting blood test

5 out of 5 stars
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Short wait in comfortable room. Pleasant and accommodating staff. Efficient procedure and all my questions answered. Thank you for putting me at ease.

— Rosemary J

Verified review (2042374) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

You all do a wonderful job

5 out of 5 stars
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Just met this new Doctor for the first time.
A very nice addition to the St James Surgery. He was very thorough and took time to explain to me.
All l can say is our Drs and Nurses at the surgery are just so nice, also the reception staff. You all do a wonderful job considering the amount of patients you all have to see every day. Thank you all.

— Christine D

Verified review (2042359) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Injection

5 out of 5 stars
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Very competent nurse.

— Anonymous

Verified review (2042348) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always supportive

5 out of 5 stars
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From reception team to GP, outstanding. Always ready to support me with my health issues.

— Elaine G

Verified review (2042347) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery

5 out of 5 stars
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Very quick to get an appointment to see nurse practitioner. He was informative and listened carefully to me.

— Mark H

Verified review (2042344) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Perfect

5 out of 5 stars
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I saw Dr Smyrnov & he was very helpful. He sent a letter to the minor surgery for an appointment with the minor surgery department. I have contacted them & I should receive an appointment time & date in about 8 - 10 weeks time.

— Maureen F

Verified review (2042309) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointments with nurses

5 out of 5 stars
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Re dressings for my recent skin graft operation on my left leg.

— Anonymous

Verified review (2038767) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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I was very happy with my stoma review. Kristina the stoma nurse is excellent. She listens and gives advice where necessary. Excellent service. Thank you.

— Ivy M

Verified review (2038568) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very quick, Good information, very helpful

5 out of 5 stars
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The Doctor who phoned me was very helpful, even though he was not my usual doctor, he sorted out exactly what I needed and to have a follow up appointment in a couple of weeks.

— Anonymous

Verified review (2038566) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Clean, Quick and Friendly

5 out of 5 stars
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New patient and was seen effortlessly.

— Lee B

Verified review (2038562) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Doctor was efficient, reassuring

5 out of 5 stars
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Really helpful and professional phone call, appointment was arranged the same day. Doctor was efficient, reassuring etc. all a very good experience.

— Rebecca S

Verified review (2038557) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly surgery

5 out of 5 stars
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Attended an NHS health check. The staff were friendly and informative.

— Anonymous

Verified review (2038493) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained very clearly

5 out of 5 stars
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I am very pleased with the results that I was given and it was explained very clearly. I would not hesitate to ask any questions in the future. Many thanks for all your help.

— James G

Verified review (2035612) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very happy with service

5 out of 5 stars
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Everyone was very helpful. The reception staff when booking the appointment over the phone were lovely, and was able to get my new daughter seen quickly and efficiently. The doctor she saw was adorable, I could tell that she really cared about keeping my daughter comfortable. And the nurse who did her jabs, made sure I was completely aware of the risks and got consent before touching her. And even remembered my older daughter from previous appointments.
Very happy with service, thanks guys!

— Marlie Z

Verified review (2035307) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

To see a doctor after a fall

5 out of 5 stars
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I had a fall so I phoned up for a appointment and got asked if I could be there in 20mins.

— Terence S

Verified review (2035293) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The out patient department works very well

5 out of 5 stars
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The staff are very helpful and friendly.

— Robin C

Verified review (2035199) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service as usual and on time and all questions answered to my satisfaction.

— Philip H

Verified review (2035187) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very happy with the service at my new surgery

5 out of 5 stars
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I recently moved to the area, and I'm delighted with the service I received at St James Surgery. The GP and the reception staff fully met my needs.

— Ann T

Verified review (2035113) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good