Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1533 reviews

5 out of 5 stars

1533 total reviews

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Latest Reviews by Working Feedback

My review

1 out of 5 stars
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Pointless, my 5 year old is still poorly the doctor was useless.

— Kiefer G

Verified review (1955516) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from St James' Surgery

Thank you for your feedback, we are sorry to hear that your child is still unwell, please call the surgery to make a follow up appointment and to discuss your comments further, if still required.
Overall, how was your experience of our service? Very poor

Helpful, approachable

5 out of 5 stars
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Becky was helpful, approachable and easy to talk to. She gave me some helpful advice.

— Samuel L

Verified review (1955360) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from St James' Surgery

This is great to hear, thank you for taking the time to write to us.
Overall, how was your experience of our service? Very good

Patient and polite

5 out of 5 stars
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I was seen on time and Gry was friendly, professional, patient and polite.

— Gordon S

Verified review (1954975) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Easily approachable

5 out of 5 stars
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Runs the way every medical practice should be run.

Staff at reception are friendly and succinct.

— Anonymous

Verified review (1954889) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Extremely helpful

5 out of 5 stars
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Debbie was very kind and extremely helpful. Many thanks.

— Anonymous

Verified review (1954785) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from St James' Surgery

Dear Patient,

Thank you for your feedback we will pass on your comments to Debbie.
Overall, how was your experience of our service? Very good

Professional and happy staff

5 out of 5 stars
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Appointment was easy to book, not much waiting time, professional and happy staff.

— Mia I

Verified review (1954740) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful and understanding

5 out of 5 stars
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Very helpful and understanding.

— Isla C

Verified review (1954725) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Really helpful!

5 out of 5 stars
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I needed to catch-up with vaccines. The lady who saw me was very helpful, thank you very much!

— Anonymous

Verified review (1954685) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very comprehensive review

5 out of 5 stars
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A very comprehensive review of my condition and medication.

— Steven U

Verified review (1954711) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good