St James' Surgery

Health check

Always helpful and friendly.

— John M

Verified review (1984883) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great surgery

The staff and doctors here are very good, seen near to time as well.

— Anonymous

Verified review (1983370) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Best GP practice in the area

As always, my visit was handled by professional, efficient and friendly staff.

— Anonymous

Verified review (1981844) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Face to face appointment

Overall good appointment, informative and Doctor was thorough. Had to wait 45 minutes after allotted appointment time.

— Anonymous

Verified review (1979586) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Re congestion on right side of face (sinus)

Doctor prescribed nosedrops and said he would write to K&C hospital as follow-up of original request for assessment of congestion down right side of my face, from which I had been suffering since January. Within a week I received a letter asking me to select an ENT clinic.

— Anonymous

Verified review (1981071) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Surgery experience

Check in easy. Nurse saw me on time.

— Anonymous

Verified review (1979530) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Bit of a wait but mainly a positive experience

The waiting room was very busy when I arrived and I waited over 30 minutes before being seen by the nurse.
When I saw the nurse she apologised for the wait. She was very thorough and informative about the vaccine I was receiving and my blood pressure reading.

— Janette T

Verified review (1978283) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Helpful, unpatronising and a pleasant experience

Clinically reassuring. A helpful meds review, swift referral for blood tests, charming and courteous interview.

— Bernadette C

Verified review (1977907) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Mouth ulcer

Polite and efficient.

— Anonymous

Verified review (1977835) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Good service

I was explained what I had and how to help myself get better by the nurse that saw me.

— James G

Verified review (1977783) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very professional, as always

Seen on time, very caring, professional and helpful staff. As always, thank you.

— Susan S

Verified review (1977763) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

BP check

The nurse was friendly, approachable, and down to earth.

— Claire W

Verified review (1977756) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

An appointment the same day

Reception are very helpful and do their best for you to get seen ASAP.

— Pearl R

Verified review (1977697) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review of medication

Although my appointment was half hour late I realise it is a very busy surgery and each appointment can run over. The doctor gives you his full attention and it is good to see someone face to face.

— Joan D

Verified review (1977693) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Visited the nurse

Extremely helpful & reassuring.

— Anonymous

Verified review (1977680) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

St James' Surgery

All the staff at the Surgery are polite and helpful. Our Doctor is excellent and takes time to listen to what you have to say and then gives her suggestions and or diagnosis. Any complaints we may have had have been dealt with and sorted quickly and efficiently. Happy with the Surgery.

— Anonymous

Verified review (1977661) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Appointment

Stress free process.

— Anonymous

Verified review (1977650) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

St James' Surgery

Dr Anthony was very pleasant and thorough.

— Kim A

Verified review (1977645) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

All Round Superb Practice

I was seen by a very professional, friendly nurse who took time to listen and explain. I left feeling cared about and reassured. Brilliant nurse, fantastic practice.

— Anne H

Verified review (1977642) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Shingles Jab

Bit of a wait but all OK once I was called in.

— Nicholas C

Verified review (1977632) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Neither good nor poor