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Calm & Gentle Dental

Excellent rating from 1,325 reviews across 2 locations

5 out of 5 stars

+ 758 reviews from 3rd party sources. 2083 total reviews

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Latest Reviews by Working Feedback

Gentle but thorough

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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Everyone at the practice is friendly and efficient. Shaolin was, as ever, kind, respectful and informative as well as being gentle but thorough.

— Anonymous

Verified review (1916878) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Really nice and caring dentist. Very experienced and friendly.

— the_milkman 999

T150420 Review left 2 years ago
This review complies with Google's policies.

Reply from Calm & Gentle Dental Care - Rustington

Thank you kindly 😁

My experience

1 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Was very disappointed with how the practice seems to have changed. I will have to wait 9 weeks in total for a filling I knew about and told them when rang in and first booked an appointment. Guess if it falls out I’ll have to pay for an emergency then temporary filling as well as the eventual filling. Staff don’t seem as friendly as before appointment was at 1:45 door was locked and we knocked a few times, was pouring with rain so went to wait in Waitrose as was soaked came back at 2 and was told they were waiting for us - saw no one in the window and what would we like them to do as they can’t go back in time to fix it! So basically our fault?? Booked a longer appointment in hope that something could be done for my filling but nothing done. New dentist only works one day a week and couldn’t have different dentist to sort filling as now I had seen him! New dentist didn’t seem to like the fact I knew what was wrong with my tooth and replied well you could be stressed and grinding your teeth and caused a stress fracture - no, I know it’s an old filling that’s come away, I can see and feel it and it was.

— Jo-anne C

Verified review (1916127) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Dear Jo-Anne, thank you for taking the time to tell us about your recent experience. We are extremely sorry if you felt your appointment didn't compare to previous visits.

You are correct, somethings have changed at Calm and Gentle Dental Care in Rustington and I can see your appointment was arranged with our newest team member, Adel.

Having spoken to the team, I have a better understanding of what went wrong last week regarding the door being locked. This was done in error and for that, we are extremely sorry. Reception were waiting for you, as was your dentist and nurse however, they were unaware, another team member had locked the door on their way out. This only became apparent when the 2pm patients arrived and rang the bell - which can be heard throughout the clinic.

The appointment had been scheduled for a slightly longer time than normal, in the hope that the dentist may have had time to address your issue however, due to the unfortunate turn of events, he simply did not have the time. Looking at your treatment plan, he would have never had time to carry out the recommended treatment on the day of your check-up in any event.

I have tried to call you today to discuss your concerns further and will try again - we really are extremely sorry for the delays we caused regarding your dental check-up. We look forward to seeing you in 4 weeks for your treatment.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 1 out of 5 stars

Efficient check of teeth

4 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Good clean, efficient check of teeth, sad that front of house staff have left, Vanessa in particular, lovely lady.

— Anonymous

Verified review (1915994) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 4 out of 5 stars

Always pleased

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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Always pleased.
Hygienist is very thorough and the dentist listens to any concerns and is very helpful.

— Anonymous

Verified review (1915702) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating) 5 out of 5 stars

Pain free extraction

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Easy pain free extraction.

— Anonymous

Verified review (1915690) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 5 out of 5 stars

Calm and Gentle

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Very positive experience. As they say Calm and Gentle.

— Elizabeth W

Verified review (1915658) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Alan is an excellent practitioner. Lives up to the claim of "calm and gentle", gives good practical advice and usually had an interesting fact or two to share.

— D Chamberlain

T150149 Review left 2 years ago
This review complies with Google's policies.

Fantastic

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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I cannot thank Pieter and his team enough, they are an amazing set of people. Pieter makes you feel so calm I had my wisdom tooth out and did not feel a thing and nothing is too much trouble.
Fantastic.

— Terry F

Verified review (1915160) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating) 5 out of 5 stars

Felt well cared for

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Felt well cared for and was looked after.

— Peter F

Verified review (1911230) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 5 out of 5 stars

Took great care

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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Had a clean and polish and an old filling replaced. Josh took great care in explaining & telling me what was going to happen before every procedure and was extremely careful, considerate and gentle.

— Anonymous

Verified review (1911096) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating) 5 out of 5 stars

Reassuring

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Very good and reassuring.

— Anonymous

Verified review (1910517) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 5 out of 5 stars

Very kind

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Staff very kind and helpful.

— Jennifer P

Verified review (1910449) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 5 out of 5 stars

Treatment excellent as always

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Hygienist first and then dentist! Treatment excellent as always, very calm and extremely gentle hence the company
Name.
Wouldn’t go anywhere else and definitely recommend both hygienist and dentist.
Excellent treatment.

— Ian M

Verified review (1909697) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 5 out of 5 stars

Calm & Gentle Dental Care - Tonbridge

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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As ever, making the whole experience to the dentist, good and not as scary as a lot of people think!

— Anonymous

Verified review (1909523) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating) 5 out of 5 stars

So friendly and helpful

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Everyone is so friendly and helpful, and very patient!

— Anonymous

Verified review (1909075) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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This person left a star rating but no comment.

— lisa Barton

T148666 Review left 2 years ago
This review complies with Google's policies.

Calm and Gentle

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Calm and Gentle are exactly as their as the name. Frequently stop the treatment to make sure you are comfortable.

— Roger S

Verified review (1909007) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 5 out of 5 stars

A calm experience

4 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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A thorough dental checkup, carried out with friendly courtesy, makes going to the dentist a calm experience.

— Sue S

Verified review (1908707) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 4 out of 5 stars

Kept informed of progress

4 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Kept informed of progress throughout appointment.

— Anonymous

Verified review (1908443) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Rustington? (tap on a rating) 4 out of 5 stars