Excellent
rating from 1,325 reviews across 2 locations
+ 758 reviews from 3rd party sources.2083 total reviews
Latest Reviews by Working Feedback
Calm and confident
This is a review for Calm & Gentle Dental Care - Tonbridge
Calm and confident as always. A pleasant experience provided as always.
— David M
Verified review (1686786)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Calm & Gentle Dental Care - Tonbridge
Good morning David, thank you so much for leaving us a 5-star review, we really appreciate your time.
We hope to see you soon - take care,
Calm and Gentle Dental Care
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating)
Lovely staff, caring
This is a review for Calm & Gentle Dental Care - Tonbridge
Lovely staff, caring and nothing too much trouble. Thanks.
— Patricia B
Verified review (1686339)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Calm & Gentle Dental Care - Tonbridge
Good morning Patricia, thank you so much for leaving us a 5-star review, we really appreciate your time.
We hope to see you soon - take care,
Calm and Gentle Dental Care
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating)
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
Very friendly receptionist. Great dentist and my jaw problem was taken seriously and being followed up. Highly recommend this dentist practice.
— Yvonne Sykens
T98437
Review left 3 years ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Good morning Yvonne, thank you so much for leaving us a 5-star review, we really appreciate your time.
We hope to see you soon - take care,
Calm and Gentle Dental Care
I was well looked after
This is a review for Calm & Gentle Dental Care - Tonbridge
As usual ( I’ve been a client since I was a child now 47 ) all my needs were met and I was well looked after.
— Roy T
Verified review (1685688)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Calm & Gentle Dental Care - Tonbridge
Good morning Roy, thank you so much for leaving us a 5-star review, we really appreciate your time.
We hope to see you soon - take care,
Calm and Gentle Dental Care
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating)
My experience
This is a review for Calm & Gentle Dental Care - Tonbridge
I have been with this practice for over 30 years. Going on this experience I will not be with them much longer. My checkup appointment was with Pieter who couldn’t see me so I was put with another dentist who barely looked at my teeth. My usual hygienist is Shalin who I couldn’t get an appointment with for 4 months. Loyalty doesn’t appear to count. Not a good experience at all Calm and Gentle.
— Sandra H
Verified review (1684823)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Calm & Gentle Dental Care - Tonbridge
Hi Sandra, thank you so much for your time yesterday - it was a great opportunity for us to discuss your concerns. As mentioned, we are extremely sorry that your last appointment was not up to the usual standard which ultimately, effected your experience. I am pleased we were able to move forward and we look forward to seeing you again in July for your next appointment.
We always encourage feedback; we take it very seriously and as promised, it will be discussed as a team. Thank you again for your time. Best wishes, Calm and Gentle Dental Care
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge? (tap on a rating)
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
All staff members I encountered were calm, gentle, helpful & courteous. Thank you.
— Nick90
T97930
Review left 3 years ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Thank you Nick 😊
Review from Google
This is a review for Calm & Gentle Dental Care - Rustington
Allways excellent service
— Linda Mulvey
T97931
Review left 3 years ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Rustington
Thank you very much Linda for your 5 star review. We look forward to seeing you again soon.
Emergency treatment promptly provided
This is a review for Calm & Gentle Dental Care - Tonbridge
Having lost a repair to a broken tooth and problems developed on a second one over a Bank Holiday weekend Calm & Gentle managed to fit me in on the next working day to relieve my pain with quick and effective action.
— Anonymous
Verified review (1683654)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Scaling and polishing
This is a review for Calm & Gentle Dental Care - Rustington
Alan did everything that I expected him to do. He summarised the state of my gums and teeth and was very nice.
— Anonymous
Verified review (1683617)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Calm & Gentle Dental Care - Rustington
Thank you for your review and kind comments which I will pass on to Alan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Adjustment to Denture
This is a review for Calm & Gentle Dental Care - Tonbridge
A tooth extraction last year left me with a gap which caused food to become trapped. I decided to have another tooth added to my partial denture. The procedure required two visits on the same day, one for impressions in the morning and fitting and adjustment in the afternoon. All this work was carried out in a friendly, efficient manner and pain free. Since the procedure I have had no further problems.
— Jennifer R
Verified review (1682850)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
Amazing care and attention and despite all of the yanking to remove the offending old crown, the new one was fitted smoothly and perfectly, leaving me with no residual discomfort. What professionalism!
— Rosemary Goodridge
T97465
Review left 3 years ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Good morning Rosemary, thank you so much for leaving us a 5-star review, we really appreciate your time.
We hope to see you soon - take care,
Calm and Gentle Dental Care
A Happy Experience
This is a review for Calm & Gentle Dental Care - Rustington
My Dental experience was positive and good humoured. Lovely Dentist. Makes all the difference.
— John S
Verified review (1682696)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Calm & Gentle Dental Care - Rustington
Hi John, thank you for your feedback and kind words. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Calm and gentle by name and nature
This is a review for Calm & Gentle Dental Care - Rustington
Welcomed immediately on arrival at reception. Made comfortable during my check up both with the dentist and then the hygienist and informed at all times of how my dental hygiene was progressing.
— David C
Verified review (1682653)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Calm & Gentle Dental Care - Rustington
Hi David, thank you for taking the time to leave us a review, glad we are living up to our name!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
It does what it says on the door - Calm and Gentle - and excellent dentistry
— John Gray
T97166
Review left 3 years ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Hi John, thank you so much for leaving us a review, we are always very grateful when patients take the time. We are pleased to hear you had a good experience and look forward to seeing you again - Take care 😊
Rather expensive for the time I was seen
This is a review for Calm & Gentle Dental Care - Tonbridge
Think £80 for ten minutes is a little excessive, I did get antibiotics for my tooth but my tooth was healing nicely. Apart from that, I'm with my treatment.
— Clive B
Verified review (1682384)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Always happy with the services I've received
This is a review for Calm & Gentle Dental Care - Tonbridge
From the experiences I have had with Calm & Gentle, I would happily recommend them to all.
— Trevor E
Verified review (1682368)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly and caring
This is a review for Calm & Gentle Dental Care - Rustington
I requested an emergency appointment as a crown tooth had come out. I was given an appointment 36 hours away. The following day this was brought forward as a cancellation had been received.
My appointment was on time. Treatment was carried out in a professional, friendly and caring way. The crown was refitted without charge.
— Joan S
Verified review (1682344)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Calm & Gentle Dental Care - Rustington
Hi Mrs Scales, thank you so much for taking the time to leave us a review, we are really pleased that we were able to help you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
Excellent service.
— Andrew Parry
T97135
Review left 3 years ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Hi Andrew, thank you so much for leaving us a great review - we really appreciate it when patients take the time. Take care and see you again soon 😊
Always pleasant
This is a review for Calm & Gentle Dental Care - Rustington
The staff are always pleasant and I am very pleased with the treatment I have received.
— Jane E
Verified review (1682329)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Calm & Gentle Dental Care - Rustington
Hi Jane, thank you for your lovely 5 star feedback. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kind and helpful treatment
This is a review for Calm & Gentle Dental Care - Rustington
I had a bad toothache for 5 days and I rang you and got an appointment that afternoon. When I saw Mr Bell he advised the tooth was crumbling and I agreed to take it out. I have not had a tooth removed since the 1980s and was relieved how painless it was. Mr Bell also prescribed me some antibiotics for another tooth which had an infection. I was very pleased to receive Mr Bell's kind and helpful treatment.
— Jean M
Verified review (1681989)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Calm & Gentle Dental Care - Rustington
Hi Jean, thank you so much for your 5 star review and kind words about our dentist which I will pass on to him. We are so glad we were able to help you. Take care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
