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Calm & Gentle Dental

Excellent rating from 1,325 reviews across 2 locations

5 out of 5 stars

+ 758 reviews from 3rd party sources. 2083 total reviews

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Latest Reviews by Working Feedback

Rotine maintenance plus advice

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Caring and able to discuss possible treatment.

— Anonymous

Verified review (1681900) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Thank you for taking the time to leave us a review, it really means a lot.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Calm and Gentle indeed

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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Excellent customer service and it was a calm and gentle experience. From receptionist to the head man it has a family feel.

— Deborah H

Verified review (1681163) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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The staff were very friendly and the waiting time wasn't long. I was explained to about the about the procedure and made it very clear.

— Anonymous

Verified review (1681086) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Thank you for taking the time to leave us a review and 5 stars- Wow! We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm & Gentle Dental Care - Rustington

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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6 monthly check up.

— Anonymous

Verified review (1680984) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Thank you so much for taking the time to leave us an amazing 5 star review, we really appreciate it.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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I have always felt relaxed and at ease with Calm and Gentle.The dentist clearly explains any treatment.

— Hazel Hall

T96551 Review left 3 years ago
This review complies with Google's policies.

Reply from Calm & Gentle Dental Care - Rustington

Hi Hazel, thank you very much for your five star review , nice to hear we’re living up to our name!

Hygienist

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Very clear and unhurried explanations of findings and treatment.

— Diana L

Verified review (1680181) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Thank you so much Diana for your five star review. We really appreciate it.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolutely nothing to find fault with

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Seen promptly and efficiently. Absolutely nothing to find fault with.

— Rob H

Verified review (1680132) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Hi Rob, thank you for your 5 star review, always makes us happy when we know our patients' are happy too.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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I attended as an emergency after having bad toothache. I was made to feel very welcome. Everyone there was so lovely especially Graham who extracted my tooth during the same appointment. Thank you all!

— Rosalind C

Verified review (1679472) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Hi Rosalind, thank you so much for your 5 star review. We are glad we were able to help you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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Excellent dentist surgery they are a1st class service,They are really nice peaple here, my dentist Noon is absolutey amazing and so understanding helping me with my teeth i cant thank her enough. Above and beyond the best dentist i have ever been to.

— jason richards

T96341 Review left 3 years ago
This review complies with Google's policies.

Reply from Calm & Gentle Dental Care - Tonbridge

Dear Jason, thank you so much for leaving us this amazing review. We are all so happy that we have helped you. See you soon - take care, from all the team at Calm and Gentle Dental Care, Tonbridge 😀

Two extractions

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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I had two extractions and was very impressed with the service I received. The whole procedure was painless and I am recovering well.

— Norman N

Verified review (1679051) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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A fantastic practice. I have had so many bad experiences in the past with poor NHS dentists, now I (almost) love going to the dentist!
They are kind and patient and have got my teeth as good as they can. I am very happy with all my experiences. I only wish I had found Fariba (dentist) and Alan (hygienist) sooner.

— Suzan Brown

T96315 Review left 3 years ago
This review complies with Google's policies.

Reply from Calm & Gentle Dental Care - Rustington

Thank you Suzan for your lovely kind words and amazing 5 stars.
It makes us all very happy when we know our patients are happy too. We look forward to seeing you again very soon.

Calm & Gentle Dental Care - Rustington

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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For what is usually a daunting experience, this was surprisingly pleasant! I had looked for another Dentist after a bad experience with the Hygienist but after talking it through with Alan, he tailored my treatment to make me feel most comfortable and explained what he was doing during throughout. I won’t hesitate to go back again!

— Claire J

Verified review (1678234) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Hi Claire, thank you so much for your 5 star review. I will pass your kind comments on to Alan. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Two fillings

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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I was very nervous as my teeth are very sensitive after having COVID-19. However, the team were super friendly and understanding.

— Ruth S

Verified review (1677166) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Excellent kind, efficient, calm & gentle treatment from Alan as usual IE. It isn't often you can say an appointment to see an hygienist is a pleasure but Alan makes it so 😊

— Maggie Bentley

T95697 Review left 3 years ago
This review complies with Google's policies.

Reply from Calm & Gentle Dental Care - Rustington

Hi Maggie, thank you so much for the 5 stars!

Pleased with my new smile

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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Excellent, very gentle, suggested extra treatment which was covered by Denplan, pleased with my new smile!

— Lesley K

Verified review (1677068) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good experience

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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No waiting for my appointment. Hygienist explained everything well and kept checking I was ok.

— Ruth H

Verified review (1676929) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Thank you Ruth for taking the time to leave us a review, we are really pleased you were happy with your hygienist appointment
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Polite staff. Always on time. Good explanation on work. Latest equipment. Very professional all round.

— Mike Verney

T95650 Review left 3 years ago
This review complies with Google's policies.

Reply from Calm & Gentle Dental Care - Rustington

Thank you Mike for the amazing five stars!

Excellent and professional appointment

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Excellent and professional appointment.

— Anonymous

Verified review (1676615) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Thank you very much for your amazing 5 star review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Tonbridge

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Shalin is professional, very thorough at checking and cleaning my teeth as well as having a warm and friendly manner. I am always very satisfied about the care at the dental practice. Thank you.

— Chantal Munro

T95544 Review left 3 years ago
This review complies with Google's policies.

Reply from Calm & Gentle Dental Care - Tonbridge

Hi Chantal, thank you so much for leaving us a great review - we are always very grateful and appreciate your time. We share all reviews with the team so Shalin will be aware. Many thanks, take care 😊

Repair in record time

5 out of 5 stars

This is a review for Calm & Gentle Dental Care - Rustington

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Unfortunately had a chip on a front tooth, but the dentist did the repair in record time, so the tooth looks good again.

— Jean J

Verified review (1676389) Review left 3 years ago
This review was collected via email feedback service.

Reply from Calm & Gentle Dental Care - Rustington

Hi Jean, thank you for your feedback, glad we were able to repair your tooth for you.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient