Excellent
rating from 1,325 reviews across 2 locations
+ 758 reviews from 3rd party sources.2083 total reviews
Latest Reviews by Working Feedback
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
After many years of neglecting my teeth, I became extremely anxious in going to a dentist. After conducting many hours of research I managed to strike up the courage to call Calm & Gentle!! From the moment of discussing my situation with Gemma I was put at ease and was made an appointment to see Peter Claassen. Attending clinic today I was very anxious feeling ashamed and embarrassed however, at no point did I feel judged. From the moment I was introduced to Peter, he listened to me intently, understood my situation and gently encouraged me to move forward with his assessment. Throughout the process Peter and his assistant talked me through their findings and kept checking on how I was feeling. At the end I was taken through the plan and any questions were answered clearly and concisely. The whole experience with Calm & Gentle was literally Calm & Gentle thus matching their brand and values. I have booked to go back for remedial works with no anxious thoughts or feelings. These guys really are superb, would have no hesitation in recommending their services especially to those who like me find the situation challenging. As the saying goes ‘they do exactly what it says on the tin’ Thank you so much Peter & your team!!
I had a follow up appointment today with Josh, one of the Hygienists, they immediately settled any concerns by explaining the process and easing me into the treatment. All the way through they continued to check on my status which relaxed me no end. The results are fantastic, should have undertaken this a long time ago, feel so much better and happier within myself. Great job once again, thank you!
Today I had my planned remedial treatment with Pieter. No anxiety existed although I didn’t know what to expect. I was greeted calmly and after some general conversation it was explained to me exactly what I could expect throughout each process. All the way through I was checked to see if I was ok and could have called a halt at anytime! I felt more than comfortable with the entire experience and at no point felt pressured or more importantly in any pain or discomfort.
My preconceived thoughts and ideas of what the overall negative experience with a dentist would be like could not have been further apart from my actual experience with such a professional, accommodating and understanding team at Calm & Gentle. A credit to their profession and one I would most certainly recommend. Thank you so much!
— Wayne Brazier
T345224
Review left 6 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Thank you for your wonderful review, Wayne! We're thrilled to hear that you felt at ease during your visit and that our team, particularly Peter and Gemma, supported you throughout the process. It's our goal to provide a calm and gentle environment for all our patients, and your feedback reaffirms our commitment. We're glad you're returning for your next appointment without any anxiety, and we look forward to continuing to help you on your dental journey. Thank you for recommending our services!
Review from Google
This is a review for Calm & Gentle Dental Care - Rustington
I had my tooth removed today when I walked in a felt warm and the team was incredible Michelle the practise manager was amazing 10/10 lovely bubbly person the dentist and nurses was amazing as well very considerate
— Cameron Suter
T345222
Review left 6 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Rustington
Thank you Cameron - we really appreciate your great feedback :)
Review from Google
This is a review for Calm & Gentle Dental Care - Rustington
I felt anxious at the work I needed on my teeth, Liam and the dental nurse were kind, patient and very professional. They did an excellent job and explained the procedure clearly and kindly beforehand. Would highly recommend!
— Joanme Gisbey
T345223
Review left 6 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Rustington
Thank you so much Joanme - we always share the patient feedback with the team and will be sure to let Liam and Leanne know...we really appreciate your great feedback :)
Check up
This is a review for Calm & Gentle Dental Care - Rustington
I was a new patient to Calm and Gentle and the check was nowhere near Calm and Gentle. It was quite the opposite. I am going back to my old private dentist.
— Anonymous
Verified review (2327275)
Review left 6 months ago
This review was collected via online systems.
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Professional
Did a thorough job
This is a review for Calm & Gentle Dental Care - Rustington
Didn’t have to wait
Did a thorough job and read my notes from specialist practice
— Anonymous
Verified review (2326905)
Review left 6 months ago
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Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
These guys are a cut above in service and technical ability.
— Wade Turner
T343911
Review left 6 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Thank you for your fantastic feedback, Wade! We're thrilled to hear you had such a positive experience with our team. Our commitment to quality service and technical expertise is something we take great pride in. We look forward to serving you again in the future!
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
Had to have a crown so the idea of an hour at the dentist not my idea of fun however it was painless and it was fun. We chatted and they put me at ease and the time flew by. The team really are calm and gentle and I would recommend to anyone who doesn’t like going to the dentist … this team will change your mind and it started from the receptionist who was funny and chatty to the actual dental team thank you all.
— Debbie Hoadley
T343912
Review left 6 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Thank you for your wonderful review, Debbie! We're delighted to hear that your experience with us was both painless and enjoyable. Our team strives to create a comfortable atmosphere, and it's great to know that our efforts made a difference for you. We appreciate your recommendation and look forward to seeing you again!
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
Very much a can do attitude from the lovely Gemma on reception. Nothing is too much trouble. The perfect team member for front of house. I have been a patient hear for 15+ yrs. Teresa the hygienist is just fab. Her skills knowledge shine. Teresa wants the very best outcome in regards to your ongoing oral health. Pieter provides the reassurance when I see him for my dental check up. Thoroughly recommend this dental practice and the team.
— Paul
T343493
Review left 6 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Thank you for your kind words and for being a loyal patient for over 15 years. We're thrilled to hear that Gemma, Teresa, and Pieter have made such a positive impact on your experience. Our team is dedicated to providing the best care possible, and your recognition means a lot to us. We appreciate your recommendation and look forward to seeing you at your next visit!
Caring and supportive experience
This is a review for Calm & Gentle Dental Care - Tonbridge
Caring and supportive dental care, immediately putting me at ease.
— Anonymous
Verified review (2325007)
Review left 6 months ago
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Patient
My experience
This is a review for Calm & Gentle Dental Care - Tonbridge
Every one is very helpful. Excellent treatment and I would recommend.
— Anonymous
Verified review (2324812)
Review left 6 months ago
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Patient
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
As always a quality service!
— Jon Gandell
T342746
Review left 6 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Thank you for your continued support and for taking the time to share your positive experience! We are thrilled to hear that you consistently find our service to be of quality. Your feedback motivates us to keep delivering our best. Looking forward to serving you again!
Lots of very helpful information
This is a review for Calm & Gentle Dental Care - Rustington
Hygienist appointment
Lots of very helpful information regarding care. Would go again.
— Anonymous
Verified review (2324426)
Review left 6 months ago
This review was collected via SMS feedback service.
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Review from Google
This is a review for Calm & Gentle Dental Care - Rustington
Dentures made I’ve had a few done in my life and Calm & Gentle have been the best I’ve ever had.
Fully recommend
Thanks to Liam and dentist nurse
— Christine Butler
T342070
Review left 7 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Rustington
Thank you Christine - that's great news...very much appreciated :)
My experience
This is a review for Calm & Gentle Dental Care - Tonbridge
Very professional and friendly atmosphere.
— James G
Verified review (2323078)
Review left 7 months ago
This review was collected via email feedback service.
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How satisfied are you with the appointment waiting time?
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Patient
A good experience
This is a review for Calm & Gentle Dental Care - Rustington
Always a good experience here. Staff all very kind, helpful.
— Sarah B
Verified review (2322937)
Review left 7 months ago
This review was collected via SMS feedback service.
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Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
Visited Pieter to have work concluded on implants and couldn't speak highly enough or recommend him enough to anyone that is looking for a dentist.
Fabulous.
— Adam Wilson
T341816
Review left 7 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Thank you for your fantastic review, Adam! We're thrilled to hear that you had a great experience with Pieter and found our services satisfactory. Your recommendation means a lot to us, and we look forward to welcoming you back for any future dental needs.
Review from Google
This is a review for Calm & Gentle Dental Care - Tonbridge
Excellent care from hygienist Teresa, as always. My mouth feels clean and fresh again. Thank you.
— Helen Frost
T341559
Review left 7 months ago
This review complies with Google's policies.
Reply from Calm & Gentle Dental Care - Tonbridge
Thank you for your kind words, Helen! We're thrilled to hear that Teresa provided excellent care and left your mouth feeling clean and fresh. We appreciate your trust in us and look forward to your next visit!
Explained clearly and thoughtfully
This is a review for Calm & Gentle Dental Care - Rustington
My experience was very good, as usual. Everyone is very considerate and careful when carrying out their task and everything is explained clearly and thoughtfully if treatment is needed.
— Anonymous
Verified review (2321766)
Review left 7 months ago
This review was collected via SMS feedback service.
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Kindness and patience
This is a review for Calm & Gentle Dental Care - Rustington
Many thanks to both Alan and Adel for their kindness and patience to a very nervous patient.
— Elizabeth M
Verified review (2321540)
Review left 7 months ago
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Overall, how was your experience of Calm & Gentle Dental Care - Rustington?
Very satisfactory
This is a review for Calm & Gentle Dental Care - Tonbridge
I was nervous beforehand, but there was no need. It was very satisfactory.
— Anonymous
Verified review (2321356)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Calm & Gentle Dental Care - Tonbridge?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?