Portsdown Group Practices

Good pleasant experience

This is a review for Paulsgrove Surgery

No waiting time, appointment was quick and I was well informed the whole way through the appointment. Pleasant experience.

— Anonymous

Verified review (2291766) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Very helpful

This is a review for Cosham Park House Surgery

Very professional and helpful

— John K

Verified review (2291760) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Excellent treatment and on time

This is a review for Cosham Park House Surgery

As I said, excellent treatment and on time. All options explained clearly

— Bernard W

Verified review (2291747) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Paulsgrove Surgery

Very good staff and polite

— Angela W

Verified review (2291729) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

The doctor was very thorough. Could not fault his attention and attitude and diagnosis.

— Janet R

Verified review (2291727) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

I am glad to hear this, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Kingston Crescent Surgery

I didn’t have to wait long for my blood test. The Nurse was very friendly & quick, it was all over in no time at all.

— Jacqueline H

Verified review (2291726) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Diabetes review

This is a review for Kingston Crescent Surgery

Did not have long to be seen, very good check over

— Anonymous

Verified review (2291723) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

They were running late due to back log of patients

— Gillian H

Verified review (2291722) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. I am sorry that we were running late, we do all we can to try to stay to time. Apologies for any inconvenience.

Overall, how was your experience of our service? Very good

Left in the dark

This is a review for Kingston Crescent Surgery

I initially went in for a blood test and didn't hear anything for a week until I got a text message saying I needed another blood test. Again didn't hear anything until I got another message saying I needed yet another blood test. That was a little while ago now so I assume they found nothing but I still have no idea what they were testing for, should I be looking out for anything? Should I be making some lifestyle changes? It would be great if they could just talk to me more that would be really helpful.

— Anonymous

Verified review (2291721) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are a no news is good news Practice, however, you should know why you are having tests. If you have access to your records results can be viewed by you. If you want to discuss the tests please submit an Anima and this can be arranged.

Overall, how was your experience of our service? Poor

A great surgery, better than the rest.

This is a review for Crookhorn Surgery

Repeat as first mentioned, why have we got to travel to see a doctor, when we are just walking distance to Crookhorn Surgery.

— Ian W

Verified review (2291710) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. You can be appointed at any of our sites, however, if you have a preference you can request that site, it just may mean that you have a longer wait time for the appointment, as this is dependent on availability at the different sites. Naturally due to size, Kingston and Cosham have more appointments available.

Overall, how was your experience of our service? Very good

Check up

This is a review for Cosham Park House Surgery

I saw 2 of the medical team, both explained what was happening and were professional in their explanation

— James H

Verified review (2291700) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Diabetes

This is a review for Crookhorn Surgery

Very thorough and extremely informative

— Anonymous

Verified review (2291694) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback!

Overall, how was your experience of our service? Very good

Healthcare assistant

This is a review for Cosham Park House Surgery

Weekly visit to change dressing on leg ulcer. Excellent care as usual

— Anonymous

Verified review (2291693) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Crookhorn Surgery

On time and as always, very pleasant staff, thanks

— Nicholas W

Verified review (2291687) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for leaving feedback!

Overall, how was your experience of our service? Very good

Very good service

This is a review for Crookhorn Surgery

Very good service and helpful staff.

— Anonymous

Verified review (2291686) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for leaving feedback!

Overall, how was your experience of our service? Very good

Great service

This is a review for Cosham Park House Surgery

Seen on time, as always, great surgery, always greeted with a smiling face, well done Portsdown group

— Anonymous

Verified review (2291685) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That is wonderful feedback, thank you for taking the time to write this!

Overall, how was your experience of our service? Very good

Friendly and professional

This is a review for Cosham Park House Surgery

Excellent service with very friendly staff.

— Stephen Y

Verified review (2291681) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Very efficient and friendly staff

This is a review for Cosham Park House Surgery

Arrived a couple of minutes after and despite that the reception girls were very nice.

— Sebastian P

Verified review (2291680) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

I am glad we could still accommodate you, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

lovely telephonists, never had a problem and incredibly helpful!

— Emily England

T356817 Review left 8 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

We are delighted to hear that our telephonists have been helpful and supportive. Your kind comments will be shared with the team.

Phlebotomist

This is a review for Somerstown Surgery

Friendly and relaxed atmosphere

— Anonymous

Verified review (2282481) Review left 9 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good