Portsdown Group Practices

First Ever Visit

This is a review for Kingston Crescent Surgery

Nothing needs changing

— Anonymous

Verified review (2266350) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback

Overall, how was your experience of our service? Good

Review

This is a review for Kingston Crescent Surgery

Always helpful

— Trevor S

Verified review (2266349) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback

Overall, how was your experience of our service? Very good

Perfect

This is a review for Kingston Crescent Surgery

Perfect! Everything ran on time and my appointment was over within minutes

— Christopher H

Verified review (2266326) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Fantastic! Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

Exvellent care as normal

This is a review for Cosham Park House Surgery

As always great care

— Fredrick B

Verified review (2266318) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great to hear, thank you for taking the time to leave feedback

Overall, how was your experience of our service? Very good

Seen promptly

This is a review for Crookhorn Surgery

Friendly reception staff and Dr, seen promptly.

— David Y

Verified review (2266308) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Great

This is a review for Kingston Crescent Surgery

Very pleased, treated with great care

— Nancy D

Verified review (2266307) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Repeat prescription.

This is a review for Cosham Park House Surgery

Reception very helpful with ordering repeat prescription and phoned to let me know it was ready

— Anonymous

Verified review (2266302) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback

Overall, how was your experience of our service? Very good

Blood tests for QA respiratory.

This is a review for Crookhorn Surgery

Efficiently taken by a pleasant nurse, as always.

— Richard L

Verified review (2266295) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Thank you

This is a review for Paulsgrove Surgery

Was seen by Dr Stubbs
Thanks for helping me with my ailment and medication

— Anonymous

Verified review (2266294) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Confused

This is a review for Kingston Crescent Surgery

I got nasal steroid for my ear but don’t know how long I have to use it for and there is no follow on, seems to be the norm not to have any follow up appointments so left in limbo
Ears: what happens next?
Stinging in left thigh no follow on to physio
Told to double up on Statins but look at records, a person unknown to me has cancelled them so collateral will remain very high
Knee still distorted and in pain no follow up
Totally deaf in left ear for past 20yrs due to practise nurse forcing an ear thermometer into the canal dislodging the grommet
So going deaf no one cares

— Anonymous

Verified review (2266292) Review left 9 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Unfortunately, as you have left this anonymously, I cannot investigate. With any medications, there are instructions on the packaging - or you can ask the pharmacist when they are dispensing this for you if you are unsure.

Overall, how was your experience of our service? Neither good nor poor

Spirometry tests

This is a review for Kingston Crescent Surgery

The tests went very well with a friendly nurse and I have a phonecall booked to review the results. There was a delay because the receptionist failed to book me in but all sorted.

— Richard L

Verified review (2266288) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback. I am sorry to hear there was a delay.

Overall, how was your experience of our service? Very good

B12

This is a review for Cosham Park House Surgery

I had my B12 injection

— Anonymous

Verified review (2266285) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you

Overall, how was your experience of our service? Good

Blood test

This is a review for Crookhorn Surgery

30 minutes late

— Anonymous

Verified review (2266265) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback, unfortunately sometimes things happen out of our control and they put our staff behind.

Overall, how was your experience of our service? Good

Diabetes test

This is a review for Cosham Park House Surgery

Friendly nurse, efficient and kind

— Anonymous

Verified review (2266263) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for taking the time to leave feedback

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

The doctor gave me the results of my Doplar check & gave me medication for my legs and head.

— Peter B

Verified review (2266262) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback

Overall, how was your experience of our service? Very good

On time

This is a review for Crookhorn Surgery

Appointment was on time & a positive result

— Paul A

Verified review (2266251) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

B12 injections

This is a review for Crookhorn Surgery

Each appointment was on time. Staff are very friendly and helpful

— Anonymous

Verified review (2266249) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback, we really do appreciate it.

Overall, how was your experience of our service? Very good

Referral for oviva weight loss programme.

This is a review for Kingston Crescent Surgery

I saw Dr Gurung for a referral for the Oviva weight loss programme. After the tests I was told that I did fit the criteria to start the programme as it states on my NHS app. I have since been told by a text from Dr Monneray that I do not fit the criteria. As you can guess I am slightly confused as I thought that all your doctors at the same practice would be singing from the same hymn sheet. No wonder people are starting to lose confidence in their GPs. As you can probably guess I am not happy with the treatment I have received.

— Gary P

Verified review (2266247) Review left 9 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I am sorry this happened. There are often lots of changes in criteria for referrals, so sometimes we may not have the most up to date information.

Overall, how was your experience of our service? Poor

Very informative

This is a review for Cosham Park House Surgery

The doctor was very informative, explained himself well and was very helpful

— Daniel M

Verified review (2266239) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback

Overall, how was your experience of our service? Very good

Quick and effective

This is a review for Cosham Park House Surgery

The help that I received was very quick and effective. Very happy with overall treatment and care that I received, thank you

— Paul W

Verified review (2266238) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

You are more than welcome. Thank you for taking the time to leave feedback

Overall, how was your experience of our service? Very good