Portsdown Group Practices

Review from Google

This is a review for Cosham Park House Surgery

This person left a star rating but no comment.

— Tracy Hurst

T417912 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your 5 star review.

Diabetic review

This is a review for Kingston Crescent Surgery

I was seen on time. The diabetic nurse was helpful in cancelling an appointment I had for the end of the week which would have doubled up on what she was doing. She was quick and efficient with the consultation

— Julia P

Verified review (2432683) Review left 3 weeks ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We’re pleased to hear you were seen on time and that the diabetic nurse was helpful, efficient, and able to support you with your appointments.

Overall, how was your experience of our service? Very good

Seen over 2 weeks for injections

This is a review for Kingston Crescent Surgery

Seen and treated very quickly by pleasant and professional staff, thank you

— Christine P

Verified review (2432633) Review left 3 weeks ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We’re pleased to hear you were seen promptly and treated by pleasant, professional staff.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Cosham Park House Surgery

This person left a star rating but no comment.

— Ian Kearn

T417913 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your 5 star review.

Social prescribing

This is a review for Paulsgrove Surgery

Needed referral to Mountbatton centre as trying to become more flexible and active.

— Margaret C

Verified review (2432257) Review left 3 weeks ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your rating.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Andrejs Jermakovich

T417751 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your 5 star review.

Review from Google

This is a review for Kingston Crescent Surgery

I was seen on time. The nurse was friendly and pleasant. She answered my questions fully and the blood test was painless.

— Iris Smith

T417752 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback. We’re delighted to hear you were seen on time and that the nurse made you feel comfortable, answered your questions fully, and made the blood test painless. Your comments are really appreciated.

Crookhorn Surgery

This is a review for Crookhorn Surgery

The receptionist was friendly and got me the answer to my question, well done Crookhorn receptionists

— Lynn L

Verified review (2432228) Review left 3 weeks ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We’re pleased to hear our reception team was friendly and able to help answer your query.

Overall, how was your experience of our service? Very good

Unimpressed

This is a review for Crookhorn Surgery

Just found the staff member and the GP I saw to be very “cold”. Not a smile or a warm welcome or anything, almost robotic like. I will avoid going there again

— Anonymous

Verified review (2432189) Review left 2 weeks ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We’re sorry to hear your experience felt this way, as we aim to provide a warm and welcoming service. Your comments will be shared with the team to help us improve.

Overall, how was your experience of our service? Neither good nor poor

Review from Google

This is a review for Cosham Park House Surgery

very friendly stuff who are time conscious

— Maliack Mudukuti

T417266 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your kind feedback. We’re really pleased to hear you’ve always had a positive experience. Our team works hard to be both friendly and mindful of your time, so your comments mean a lot to us.

Review from Google

This is a review for Cosham Park House Surgery

This person left a star rating but no comment.

— Wayne Mallon

T417267 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your 5 star review.

Review from Google

This is a review for Cosham Park House Surgery

I have never had any issue with any treatment that i have received here

— Paul Le Manquais

T417268 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your kind feedback. It’s lovely to hear you haven’t had any issues with your treatment, and we really appreciate your trust in our care.

Review from Google

This is a review for Cosham Park House Surgery

I used the online form as I had an infection that needed antibiotics. I filled it out in the morning and it was prescribed the same day. The chat messages that they send you is very helpful to get things sorted quickly. A* from the doctor

— Sharlene Murray

T417269 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your great feedback—we’re pleased to hear the online form worked well for you and that your treatment was arranged quickly. We really appreciate your kind words!

Prolapsed bladder

This is a review for Kingston Crescent Surgery

I waited four and half weeks to see someone at the surgery because I had a prolapsed bladder. By week three, I was so distressed my family was really concerned about my mental state. Then at four and half weeks I had my appointment with the nurse Claire Lavender who was so caring and listened to me and how upset I was. I left that day a different lady much like I always was. I might be 72 but I have always been active. I did the new anima way of contacting the surgery. My last text when I asked some questions was told by a male doctor to ask the nurses when I see them. Did he not realise that was four and half weeks from when it happened and I could not walk around or do anything I always did and that played on my mind. I felt neglected and depressed until I met Claire, and in that time with her I understand whats happened. So those ladies were my saviours, put me back on my feet and I know they are going to check on me regularly.

— Linda F

Verified review (2432086) Review left 3 weeks ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for sharing your experience with us. We are very sorry to hear how distressing this period was for you, particularly the long wait and the impact it had on your wellbeing. This is not the level of care we aim to provide.
We are, however, very pleased to hear how supportive and compassionate our nursing team were, and that they helped you feel reassured and understood.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Crookhorn Surgery

Excellent service and no waiting around.

— Anonymous

Verified review (2432083) Review left 3 weeks ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We’re pleased to hear you received excellent service without any waiting time.

Overall, how was your experience of our service? Very good

Weight loss clinic

This is a review for Paulsgrove Surgery

Very informative and some good advice given and taken on board.

— Anonymous

Verified review (2432071) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. We’re pleased to hear you found the appointment informative and that the advice given was helpful.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Somerstown Surgery

This person left a star rating but no comment.

— Peter Baker

T417258 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for your 5 star review.

Review from Google

This is a review for Cosham Park House Surgery

This person left a star rating but no comment.

— Abigail Acourt

T417271 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your 5 star review.

Review from Google

This is a review for Cosham Park House Surgery

The doctor was extremely helpful and managed the get me in for an M R I quickly

— Heather Joyce

T417270 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your kind feedback. We’re really pleased to hear the doctor was helpful and able to arrange your MRI quickly. Your comments are greatly appreciated.

Review from Google

This is a review for Cosham Park House Surgery

This person left a star rating but no comment.

— Anila Thomas

T417272 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your 5 star review.