Portsdown Group Practices

Blood test

This is a review for Paulsgrove Surgery

Excellent service by all staff
As always, thanks.

— Christopher E

Verified review (2260616) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving such positive feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

The Staff was extremely helpful

This is a review for Cosham Park House Surgery

Karl was really good, respect and dignity was maintained

— Juliana M

Verified review (2260573) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great, thank you. I will feed your comments back to him.

Overall, how was your experience of our service? Very good

Minor surgery

This is a review for Cosham Park House Surgery

Very responsive and very good.

— Paul S

Verified review (2260564) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

Appointment for two blood tests

This is a review for Crookhorn Surgery

The nurse I was seen by was very helpful even though she was very busy that morning

— Anonymous

Verified review (2260563) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Closed

This is a review for Somerstown Surgery

It was not open, you sent me a message after I got there to some place I don't even know

— Pauline J

Verified review (2260547) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Please accept our apologies, unfortunately the building closing was out of our control as it is not owned by us. We did manage to move appointments to our other surgeries though, so that patients did not miss out, I am glad we managed to still accommodate you.

Overall, how was your experience of our service? Poor

Heart review

This is a review for Cosham Park House Surgery

Pharmacist very efficient and helpful.

— James M

Verified review (2260494) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Happy

This is a review for Paulsgrove Surgery

Always happy with Paulsgrove Surgery, don't have to pay out getting to other surgeries. When are Paulsgrove going to get a Doctor

— Anonymous

Verified review (2260480) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback. Unfortunately our Paulsgrove site is very small, so we have very limited capacity to offer appointments there, we do have a GP there though.

Overall, how was your experience of our service? Very good

Tetanus shot visit

This is a review for Somerstown Surgery

Seen quickly, nice staff, the nurse who did my diabetic check recently is also lovely

— Iain R

Verified review (2260474) Review left 10 months ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Not a safe place not autism friendly

This is a review for Somerstown Surgery

If you like getting shouted at and put down, doctors rants, then you'll feel at home here.

— Anonymous

Verified review (2260427) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

I am sorry to hear you feel this way, if you would like to put in a complaint for us to investigate, please email us on [email protected].

Overall, how was your experience of our service? Very poor

Seen on time

This is a review for Kingston Crescent Surgery

GP appointment at surgery ran smoothly from start to finish. No complaints.

— Daphne S

Verified review (2260409) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Blood test

This is a review for Kingston Crescent Surgery

The nurse was very polite and punctual

— Anonymous

Verified review (2260404) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

ECG

This is a review for Cosham Park House Surgery

Staff are very helpful and approachable

— Anonymous

Verified review (2260402) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great - thank you!

Overall, how was your experience of our service? Very good

Gentle, reassuring

This is a review for Cosham Park House Surgery

From the historical and airy waiting room, the gentle, reassuring and professional examination with a clear plan explained, to the helpful and friendly receptionist, the whole experience was very good

— Carey W

Verified review (2260358) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's amazing, I am so happy to hear your experience was so good. Thank you - I will pass your comments on to the team.

Overall, how was your experience of our service? Very good

Appointments

This is a review for Cosham Park House Surgery

I had a same day appointment regarding my back and the Doctor Mark was really caring and sorted blood tests quickly.

— Pauline K

Verified review (2260355) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Excellent service.

This is a review for Crookhorn Surgery

First class service from start to finish.

— Anonymous

Verified review (2260339) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Routine appointment

This is a review for Crookhorn Surgery

The surgery is well laid out, easy to know where to go and easy to sign in for your appointment.
Staff and nurses there are amazing, helpful and reassuring.

— Anonymous

Verified review (2260331) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback, I am so pleased to hear your positive comments.

Overall, how was your experience of our service? Very good

Emergency appointment

This is a review for Kingston Crescent Surgery

Stuff were very friendly and welcoming

— Rebecca A

Verified review (2260327) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am glad to hear that, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Kingston Crescent Surgery

Appointment was on time and nurse very friendly

— Angela A

Verified review (2260325) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Kingston Crescent Surgery

On time, polite, with little time wasted, perfect for a busy life

— Anonymous

Verified review (2260316) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I had an excellent heart review by the practice nurse and was seen at my appointment time.

— Michael C

Verified review (2260309) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great news, thank you for your feedback.

Overall, how was your experience of our service? Very good