Portsdown Group Practices

Great service

This is a review for Cosham Park House Surgery

Professional and caring. Very efficient at the same time.

— Anonymous

Verified review (2260267) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Perfect, thank you for your feedback.

Overall, how was your experience of our service? Very good

Was treated very well

This is a review for Cosham Park House Surgery

The nurse explained what she was going to do and was very gentle. I felt faint after she had drawn blood. She was kind and patient as I recovered.

— Anonymous

Verified review (2260260) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Oh I am pleased to hear that, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

No complaints

This is a review for Cosham Park House Surgery

CPH in my experience has always provided a good service - prompt, efficient and friendly.

— Anonymous

Verified review (2260252) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for your feedback.

Overall, how was your experience of our service? Good

MMR

This is a review for Cosham Park House Surgery

Walk in appointment - took 10 minutes. No pain!

— Anonymous

Verified review (2260248) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Awesome, thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My blood test visit

This is a review for Kingston Crescent Surgery

Taking blood from me usually isn’t bad but unfortunately I find nurses that stand to take blood causes problems, I pressed on it for as long as possible. Also the nurses should see you out of Kingston Crescent because you have to press a green button with your right arm and pull a very heavy stiff door with my left arm at the same time. Unfortunately my left arm bled so bad my sleeve was soaking wet all the way home. I also had a swelling and it bruised. So I wasn’t very happy really.

— Anonymous

Verified review (2260241) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am sorry to hear this, if you would like us to investigate, please email us on [email protected].

Overall, how was your experience of our service? Poor

Blood test at Paulsgrove

This is a review for Paulsgrove Surgery

Good appointment and very professional

— David K

Verified review (2260231) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

I am very happy

This is a review for Cosham Park House Surgery

I don’t have a problem with the surgery, I am very happy with everything

— Trudy L

Verified review (2260213) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Oh amazing, thank you for your feedback!

Overall, how was your experience of our service? Very good

Medication review

This is a review for Cosham Park House Surgery

Very helpful and informative

— Stephen C

Verified review (2260212) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you!

Overall, how was your experience of our service? Very good

Routine blood test

This is a review for Crookhorn Surgery

Everything went smoothly.
Seen a couple of minutes early.
Friendly & efficient.

— Anonymous

Verified review (2260211) Review left 10 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback, we appreciate you taking the time to do so.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Menopause Nurse is amazing

This is a review for Kingston Crescent Surgery

Amazing lady, made me at ease, listened, understood, explained my choices, helped me with a great outcome. I felt listened to

— Lesley D

Verified review (2260210) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Oh what lovely comments, thank you for taking the time to leave feedback. I will have a look at who you saw and pass your feedback on.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Good customer service

— Anonymous

Verified review (2260209) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Booking Blood Test

This is a review for Crookhorn Surgery

No problems, fairly quick to book, not long on wait and kept well-informed as to where I was in the queue. Professional and friendly service

— Arthur L

Verified review (2260208) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

I am pleased to hear this, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Caring treatment

This is a review for Cosham Park House Surgery

Lovely and caring treatment

— Graham T

Verified review (2260205) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very nice Surgery

This is a review for Crookhorn Surgery

The nurse who attended my check up was very thorough and experienced in her job. The surgery was very clean and staff very friendly.

— Antony A

Verified review (2260204) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Very good

This is a review for Somerstown Surgery

Very good and on time

— Keith C

Verified review (2260201) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Appointment review

This is a review for Crookhorn Surgery

Pleasant, professional staff. Allow training assistant dog and ignored the dog as requested.

— Anonymous

Verified review (2260198) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Kingston Crescent Surgery

Very happy with the care and service I received.

— Anonymous

Verified review (2260197) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Awesome, I am glad to hear. Thank you.

Overall, how was your experience of our service? Very good

Asthma clinic

This is a review for Paulsgrove Surgery

Had a little wait, overall was very pleased

— Anonymous

Verified review (2260194) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Good

Lovely Doctor

This is a review for Kingston Crescent Surgery

Doctor was very lovely

— Anonymous

Verified review (2260190) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you.

Overall, how was your experience of our service? Very good

Mixed review

This is a review for Cosham Park House Surgery

I went for a blood test and was seen quickly and on time, however I was asked to take a referral to the GP and was told what to write on the envelope and just hand to reception, which I did.
Who then proceeded to open it even though I told her I didn’t want to.
Some things don’t need to be read by the receptionist especially as it was labelled with GP name and what it was.

— Anonymous

Verified review (2260189) Review left 9 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback. There are certain protocols in place that the receptionists will always follow, but if you would like us to look into this, please email [email protected]

Overall, how was your experience of our service? Good