Portsdown Group Practices

Social proscriber

This is a review for Heyward Road Surgery & Practice

The proscriber was very professional and very helpful

— David K

Verified review (2260188) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

All good

— Anonymous

Verified review (2260187) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Crookhorn Surgery

Happy with the way it went

— Linda R

Verified review (2260186) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Cosham Park House Surgery

The nurse was easy to talk to & was very calming

— Maureen A

Verified review (2260184) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Efficient and on time

This is a review for Cosham Park House Surgery

All good, very efficient and on time

— Donald M

Verified review (2260182) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Perfect, thank you!

Overall, how was your experience of our service? Very good

Amazing nurse

This is a review for Cosham Park House Surgery

I always had Nurse Judith Farjado for my Zoladex. She is amazing, always pleased to see her.

— Kirsty J

Verified review (2260178) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Amazing, thank you for leaving feedback - I will pass your kind comments on to the member of staff.

Overall, how was your experience of our service? Very good

Visit to the surgery

This is a review for Kingston Crescent Surgery

Really good logging on the computer, not long to wait

— Mark E

Verified review (2260177) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you.

Overall, how was your experience of our service? Very good

Very kind

This is a review for Kingston Crescent Surgery

The nurse was very kind, dealt with me in a kind and appropriate manner, she knew exactly what to do, how to do it and did it very well, thank you

— Brian H

Verified review (2260176) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am so pleased to hear this, I will pass your feedback on. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

ECG

This is a review for Kingston Crescent Surgery

Prompt & efficient

— Anonymous

Verified review (2260175) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

The Nurses were fab as always. Reception are helpful. My only issue would be not enough face to face appointments offered.

— Anonymous

Verified review (2260174) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback. We do offer face to face appointments when it is necessary, as well as face to face routine appointments.

Overall, how was your experience of our service? Good

The surgery is excellent

This is a review for Paulsgrove Surgery

It is always a pleasure to use the Paulsgrove Surgery, unfortunately I don't get the option to use this surgery much, it always seems to be Cosham, which is a shame as it is closer to me and the surgery is excellent.

— Mark A

Verified review (2259679) Review left 10 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, unfortunately our Paulsgrove site is very small so there are very limited appointments there.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

I am still waiting for an update on my sicknote. I was put as fit for work not unfit for work. My arm still has limited movement and l cannot speak to a doctor about it.

— Keith H

Verified review (2254199) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. If you are not happy with the comments on your sicknote then it is advisable to contact us for a routine appointment to discuss further. You will likely need a review if you request further sick notes so it would be of benefit. Please go online at 7pm or call us at 10am in the week. We also have DWP staff on site who can assist in getting you back to work. You can request an appointment with their advisor through our reception and contact centre. Thank you

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Somerstown Surgery

Was seen at the allocated time

— John K

Verified review (2253690) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Great, thank you.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

Check up on heart etc

— Clifford S

Verified review (2253578) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback. Unfortunately we only have so many urgent appointments. I hope that you managed to phone and get an appointment the next day.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Kingston Crescent Surgery

Friendly and very helpful

— Carole Y

Verified review (2253384) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you!

Overall, how was your experience of our service? Very good

Very pleasant and approachable

This is a review for Paulsgrove Surgery

Seen on time, staff all very pleasant and approachable.

— Anonymous

Verified review (2253303) Review left 10 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Somerstown Surgery

Staff work incredibly hard, especially behind the scenes. My mum couldn't get an appointment at ger local surgery, so we came to somerstown, and they were incredibly kind, helpful, and couldn't do enough for us which was a relief as my mum hadnt long been discharged from hospital and we were a little lost.
The nhs is struggling at the moment (as highly reported on in the media), and that isn't the fault of the staff - they do as much as they can with what they have - an underfunded service.

— Caroline “Caroline W” Willoughby

T357259 Review left 10 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for taking the time to provide your comments. It is nice to know that we are providing a service to your expectations.

Treated me very well

This is a review for Kingston Crescent Surgery

I found my treatment and how the doctor treated me very very well

— Kim B

Verified review (2253284) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

All good

This is a review for Somerstown Surgery

All on time, all good

— Anonymous

Verified review (2253257) Review left 10 months ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Perfect, thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely staff

This is a review for Crookhorn Surgery

Lovely staff. Mrs Taylor put me at easy while doing the health check.

— Andreea C

Verified review (2253250) Review left 10 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

That's wonderful, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient