Portsdown Group Practices

Seen quickly

This is a review for Cosham Park House Surgery

Was seen quickly to have my bloods taken

— Anonymous

Verified review (2253249) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Awesome, thank you.

Overall, how was your experience of our service? Good

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

I was invited for a health check because of my age group. When I asked how quickly the blood test results would come back, the Healthcare Nurse said within 24 hours. When I looked online at my blood test results, it stated "Satisfactory" Then, by the next day, I got a text from the surgery asking me to rebook for a second test to have some of the blood tests redone! So we shall wait and see!

— Karen L

Verified review (2253058) Review left 10 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback and we are sorry that you have been given conflicting information. Blood tests can come back within 24 hours but some results take longer. It is therefore worth checking your online record, as you have done, for a week after where you will be able to see all filed results. We operate on a no news is good news - in that satisfactory results are filed and anything that requires action you will be contacted about. This will often be by text or email unless it requires swifter attention. Thank you

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good

This is a review for Cosham Park House Surgery

Good. Didn't have to wait long.

— Kathryn H

Verified review (2253008) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Delightful

This is a review for Cosham Park House Surgery

Seen on time and there was free parking. Tanya was delightful and the surgery was well maintained

— Anonymous

Verified review (2252991) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Asthma review

This is a review for Cosham Park House Surgery

My experience with my asthma review was very good and informative. All my questions were answered and I was treated with respect

— Glynis J

Verified review (2252960) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's perfect - thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Good, explain everything to me

— Susan C

Verified review (2252956) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you.

Overall, how was your experience of our service? Good

Good appointment

This is a review for Cosham Park House Surgery

Good appointment, was pretty much on time

— Wayne E

Verified review (2252913) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Awesome, thank you for leaving feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Paulsgrove Surgery

Very helpful

— Tracey C

Verified review (2252866) Review left 10 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Very behind on appointments

— Anonymous

Verified review (2252864) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I am sorry to hear that we were running behind. Sometimes this is completely out of our control, we appreciate your understanding.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Cosham Park House Surgery

Very efficient

— Elaine W

Verified review (2252863) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Everything was just fine

— Bryan G

Verified review (2252850) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Very good

— Mark R

Verified review (2252828) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Dealt with professionally

This is a review for Cosham Park House Surgery

Arrived early and seen shortly after was dealt with professionally as always

— Andrew M

Verified review (2252823) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Amazing, thank you.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Happy with the service received, staff very friendly.

— Anonymous

Verified review (2252778) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Wonderful, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful staff

This is a review for Cosham Park House Surgery

Very nice and helpful staff

— Anonymous

Verified review (2252775) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Routine blood test

This is a review for Kingston Crescent Surgery

I attended for routine blood test - ahead of time / swift / effective and professional phlebotomist.

— Christopher W

Verified review (2252766) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's great to hear, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

A blood pressure check

This is a review for Cosham Park House Surgery

I recently attended for a blood pressure check which was done quickly and efficiently.

— Anonymous

Verified review (2252747) Review left 10 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Great, thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

The Social Prescriber has been a Godsend who truly understands, empathises and supports me at a much needed time. She is an asset to the Surgery. Thank you

— Anonymous

Verified review (2252741) Review left 10 months ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

That is absolutely wonderful to hear, I will be sure to share your feedback. Thank you!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I felt well treated

This is a review for Somerstown Surgery

I had a face to face appointment with a Doctor and it did not feel rushed and that was nice to have. The things we discussed made me feel better about my concerns and no further action is needed. I felt well treated.

— Pauline M

Verified review (2252728) Review left 10 months ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

I am very pleased to hear you are happy with the service provided, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Made me feel relaxed and calm

This is a review for Paulsgrove Surgery

The appointment went well, the nurse on duty made me feel relaxed and calm during the blood extraction. I am well pleased

— Anonymous

Verified review (2252711) Review left 10 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Oh that's wonderful, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient