Portsdown Group Practices

Covid Booster Jab

This is a review for Kingston Crescent Surgery

My wife and I attended Kingston Crescent Surgery for the Covid Booster Jab.
Dr Manning and all staff who dealt with us were friendly and helpful.
We greatly appreciate the service they gave us.

— Alexander R

Verified review (2236073) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving wonderful feedback, I will share your comments with the team at Kingston.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

B12 injection

This is a review for Paulsgrove Surgery

Only went for a B12 injection but the service was fine.

— Peter L

Verified review (2236067) Review left 11 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

The nurse was very nice however I bled a lot after my blood tests. I have had this before and my arm is looking a bit of a mess inside my elbow. If you go to QA for your blood test the phlebotomist never ever do this, you don’t even feel it does this, the arm is always fine afterwards.

— Margaret H

Verified review (2236040) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

We are sorry to hear about the difficulties you experienced after your blood test and understand your concerns regarding bruising. We will share your comments with the nursing team to review techniques and help minimise discomfort and bruising in future appointments. We appreciate you taking the time to share your experience.

Overall, how was your experience of our service? Good

Appointment

This is a review for Crookhorn Surgery

Appointment to see the health care staff.

— Anonymous

Verified review (2235964) Review left 11 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Fantastic staff

This is a review for Cosham Park House Surgery

Fantastic staff and very friendly. Put you at ease

— Tracey H

Verified review (2235952) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Brilliant

This is a review for Kingston Crescent Surgery

It was brilliant, the nurse took my blood sample at first attempt and I didn’t feel a thing

— John B

Verified review (2235914) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving positive feedback. I will pass your comments on to the member of staff.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful, stress free and reassuring

This is a review for Cosham Park House Surgery

As always I found my visit to Cosham Park House Surgery, helpful, stress free and reassuring.
As to the final question below, and as discussed during my visit, we await the outcome of further tests to get to the bottom of my problem!

— Robert W

Verified review (2235872) Review left 11 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

This is a review for Cosham Park House Surgery

Great service as always.

— Melvyn D

Verified review (2235863) Review left 11 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Awesome, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Excellent

— Michael F

Verified review (2235861) Review left 11 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Caring and friendly

This is a review for Somerstown Surgery

Caring and friendly, didn't have to wait that long.

— Ann M

Verified review (2235854) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Good

The Doctor was brilliant

This is a review for Cosham Park House Surgery

The Doctor was brilliant, waiting room 1 was very warm at 09:30. No air con.

— Graham A

Verified review (2235845) Review left 11 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful and caring

This is a review for Kingston Crescent Surgery

Staff were helpful and caring

— Anonymous

Verified review (2235691) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Paulsgrove Surgery

Good experience

— Anonymous

Verified review (2235678) Review left 11 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, if you would like some guidance around booking appointments, please follow this link to our website https://www.portsdowngrouppractice.co.uk/clinics-and-services/appointments-tests-referrals/appointments-with-the-doctors/book-an-appointment/

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Cosham Park House Surgery

Very helpful about what immunisations I needed to have.

— Deborah R

Verified review (2235664) Review left 11 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Cosham Park House Surgery

Very good service

— Robert W

Verified review (2235629) Review left 11 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen in due time

This is a review for Kingston Crescent Surgery

Was seen in due time, queue was not too long

— Anonymous

Verified review (2235626) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

Very happy with all the treatment I have had. No complaints about anything.

— Jean L

Verified review (2235625) Review left 11 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

That is great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

I have no reason to complain at all

— Emanuel R

Verified review (2235569) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Crookhorn Surgery

This was an incoming and very helpful appointment.

— Anonymous

Verified review (2235537) Review left 11 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Excellent

— Daniel M

Verified review (2235532) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient