Portsdown Group Practices

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Easy check in with estimated waiting time given automatically afterwards

— Anonymous

Verified review (2231136) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Cosham Park House Surgery

Very good explanation on tests to be carried out. Excellent

— John B

Verified review (2230527) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

My first visit to Paulsgrove Surgery was a good one. All staff polite and professional.

— Clifford M

Verified review (2228172) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Asthma nurse

This is a review for Somerstown Surgery

The asthma nurse was great

— Anthony S

Verified review (2228167) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Good experience

— John G

Verified review (2228000) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Very cordial and kind

— Tak L

Verified review (2227700) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Relaxing and calm

This is a review for Kingston Crescent Surgery

I like the Kingston Crescent Surgery because it is efficient and my appointment was on time and the surgery had a relaxing and calm feel about it.

— Anonymous

Verified review (2227622) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

The consultation was fine but after I had supplied BP readings over 5 days the situation deteriorated. The BP figures were where they have been for the past 20 years and I doubt if a visit to the practice to have them taken under more stressful conditions would reveal any useful information.

— Richard M

Verified review (2227611) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and reassuring

This is a review for Kingston Crescent Surgery

The nurse was professional at her job. Friendly and reassuring. Made me feel like an individual and relaxed.

— Ann M

Verified review (2227542) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving lovely feedback. I will pass your comments on to the member of staff.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thank you

This is a review for Heyward Road Surgery & Practice

Weight loss help.
I visited the surgery for well-being, the doctor I saw was really helpful, he explained to me what I needed to know and set me on a path that I have taken. I would like to say thank you very much for his time and effort.

— James J

Verified review (2227337) Review left 1 year ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for leaving lovely feedback. I will pass your comments on to the member of staff.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Difficult to book an appointment on phone.

— David R

Verified review (2227051) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Many thanks for leave a 5 star rating. We are sorry to hear you are finding it difficult to book an appointment over the hone. Without more detail it is hard to tailor the response, however we can signpost you to our appointment page on our website: https://www.portsdowngrouppractice.co.uk/clinics-and-services/appointments-tests-referrals/appointments-with-the-doctors/book-an-appointment/ which we hope will help.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good, friendly place

This is a review for Crookhorn Surgery

Good, friendly place, staff helpful

— Anonymous

Verified review (2226923) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient

This is a review for Somerstown Surgery

Thank you for a pleasant health check which was carried out efficiently and in a friendly setting.

— Timothy C

Verified review (2226916) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

The Pharmacist was excellent

This is a review for Cosham Park House Surgery

My appointment was on time and the Pharmacist was excellent in understanding what was required.

— Anonymous

Verified review (2226883) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Perfect, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient

This is a review for Somerstown Surgery

I turned up rather early for my appointment, sat down and waited till my name was called, then went through into the small room where my blood pressure was measured. The whole process took not very many minutes, and was conducted most efficiently by the lady who was in charge (sorry, but I didn't ask her name). Then I put my jacket back on and left the surgery - most efficient all round!

— James G

Verified review (2226871) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback, we really appreciate it

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very highly recommended

This is a review for Kingston Crescent Surgery

I had a COPD review.
It couldn't have gone any better. The lady I saw made me feel very comfortable and at ease, I could completely be myself, we had a good laugh together.
I am just so disappointed with myself that I cannot remember her name, very highly recommended, fantastic lady, I must find out her name, I really want to see her every time, so friendly, welcoming and explained everything I need to do in simple terms.

— Anonymous

Verified review (2226859) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving wonderful feedback, if you give us your details then we can always have a look at who the member of staff was. You could send us a message through our website at https://www.portsdowngrouppractice.co.uk/about-us/have-your-say/compliments-and-suggestions/

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A pleasure to attend

This is a review for Kingston Crescent Surgery

Very professional, friendly and a pleasure to attend

— Graham R

Verified review (2226819) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback

Overall, how was your experience of our service? Very good

Very polite and professional

This is a review for Kingston Crescent Surgery

Very welcoming on reception, I didn’t have to wait long and the nurse was very polite and professional. She went on to help me with another enquiry about my second shingles vaccination.

— Paul L

Verified review (2226804) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving wonderful feedback, I will pass your comments on to the staff at Kingston.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Cosham Park House Surgery

Good all round service.

— Nicholas G

Verified review (2226783) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very satisfied with my experience

This is a review for Cosham Park House Surgery

I was very satisfied with my experience and the advice given to me will help me solve the issues I have going forward.

— Martin G

Verified review (2226750) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient