Portsdown Group Practices

Excellent and friendly

This is a review for Cosham Park House Surgery

Annual test with nurse, excellent and friendly communication on what I need to do in future

— Ivan L

Verified review (2222224) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A good visit

This is a review for Cosham Park House Surgery

A really good visit, the Nurse was a great listener, and gave me some really good ideas to help with my issue
Thank you

— Karen K

Verified review (2222194) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am really pleased to hear this, I will pass your comments on to the nurse. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good service

This is a review for Cosham Park House Surgery

A very good service, thank you

— Anonymous

Verified review (2222000) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am glad you think so. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Caring

This is a review for Kingston Crescent Surgery

The nurse was very caring

— Elsa T

Verified review (2221812) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Very good doctor

This is a review for Cosham Park House Surgery

Quick and efficient service, I felt totally happy and comfortable, the doctor listened and was very good

— Anonymous

Verified review (2221731) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Always a great experience with nurse appointments, but I haven't been able to see a GP since 2019, that is totally unacceptable

— Valerie T

Verified review (2221625) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thanks so much for the 5 star review and your lovely comments about our nursing team. However, it is surprising that you have not been able to see a GP in 6 years - we have thousands of GP appointments a year. You can book F2F over the phone, or can book telephone appointments online. Please visit our website for further guidance on how to book in with a GP, if appropriate: https://www.portsdowngrouppractice.co.uk/clinics-and-services/appointments-tests-referrals/appointments-with-the-doctors/book-an-appointment/

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

ECG appointment.

— Anonymous

Verified review (2221577) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Fast and efficient

This is a review for Kingston Crescent Surgery

Very fast and efficient blood sampling

— Anonymous

Verified review (2221539) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A good experience

This is a review for Kingston Crescent Surgery

Always a good experience, all the staff are so professional and nice.

— Michael C

Verified review (2221537) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave positive feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I have nothing but praise and respect for the doctors; they have been outstanding. Thank you so much.

— Patrick M

Verified review (2221525) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you so much for leaving such positive feedback, we really do appreciate it. I will pass your comments on to the team at Kingston.

Overall, how was your experience of our service? Very good

Friendly and on time

This is a review for Cosham Park House Surgery

Efficient, friendly and on time

— Peter S

Verified review (2221520) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

On time, efficient

This is a review for Crookhorn Surgery

On time, efficient, what I would expect

— Anonymous

Verified review (2221519) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Good service

— Terence F

Verified review (2221516) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback. Please find guidance on booking appointments on our website https://www.portsdowngrouppractice.co.uk/clinics-and-services/appointments-tests-referrals/appointments-with-the-doctors/book-an-appointment/

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I was put at ease

This is a review for Crookhorn Surgery

Went to the practice for a health checkup, seen as soon as I had booked in, I was put at ease as I have a phobia of needles, very nice person that dealt with me.

— Anonymous

Verified review (2221512) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient, on time

This is a review for Crookhorn Surgery

Appointment carried out efficiently and on time. At my local surgery.

— Peter M

Verified review (2221506) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very efficient

This is a review for Crookhorn Surgery

Very efficient and seen punctually.

— David B

Verified review (2221500) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback. Unfortunately there are many variables out of our control that have an affect on appointments running late, we appreciate your understanding.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good

This is a review for Kingston Crescent Surgery

Everything is good

— Milen M

Verified review (2221494) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Surgery was in an area I don't know well but it was easy enough to find. Didn't realize it had a car park. Reception was well signposted and I was attended to straightaway. Waiting area was small but peaceful and I didn't wait long for my appointment which was on time. Staff were business-like but pleasant and spoke in language I could understand. Everything ran to time.

— Anonymous

Verified review (2221491) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional

This is a review for Cosham Park House Surgery

Nurse was very professional

— Dean O

Verified review (2221471) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good

This is a review for Kingston Crescent Surgery

Good and take care with

— Anonymous

Verified review (2221470) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient