Portsdown Group Practices

Your recent appointment

This is a review for Kingston Crescent Surgery

I came into the surgery to hand in a blood pressure chart for my husband. I spoke to the receptionist about an anomaly in my husband's medication. She told me she would pass on my worries and if there was a problem we would be contacted

— Julia P

Verified review (2207341) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Somerstown Surgery

This is a review for Somerstown Surgery

Pleasant and helpful went above and beyond. Re booked referral for the ENT that got lost. And have received appointment for ENT. Lots of thanks.

— Stephen B

Verified review (2206601) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for leaving lovely feedback. I will pass your comments on to the member of staff.

Overall, how was your experience of our service? Very good

Peace and quiet

This is a review for Paulsgrove Surgery

Everything about Paulsgrove Surgery just seems to be peace and quiet, Doctor Mosely was kind and very professional.

— Joyce H

Verified review (2206587) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving lovely feedback. I will pass your comments on to the member of staff.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The appointment was on time

This is a review for Cosham Park House Surgery

The person I saw was friendly and very proficient with taking the blood test. The appointment was on time so very pleased with the service I received.

— Anonymous

Verified review (2205654) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very patient and caring

This is a review for Kingston Crescent Surgery

The overall attitude of the staff I see is very patient and caring. Respect is always shown to me as an elderly person encountering the difficulties old age brings for the first time. Any explanations or directions given are easy for me to understand. Thank you

— Anonymous

Verified review (2205585) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am so glad to hear this, thank you for taking the time to leave feedback. I will pass your comments on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I was listened to and a plan of action has been put in place so I know what to expect.

— Anonymous

Verified review (2205584) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Somerstown Surgery

Very good appointment with the asthma nurse

— Anthony S

Verified review (2205518) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Superb

This is a review for Kingston Crescent Surgery

I had trouble with my left ear in as much as I had gone deaf in that ear!
I thought it maybe the fault of my hearing aid so I went to Scrivens who supplied them and was given an appointment to see one of their Guru's who after a thorough investigation of my ear informed me that I had an infection in the ear and said I was to make an appointment with my GP and in the meantime he would write to the Crookhorn Practice reference my trouble.
So that's how I came to be sorted out.
The Lady I saw was superb and quickly identified the problem and wrote a prescription out for treatment, which I feel now that it has worked wonders and I can now say my hearing has improved significantly. Thank You

— Marshall C

Verified review (2205491) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am so pleased to hear you got the treatment you needed, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very satisfied as always

This is a review for Cosham Park House Surgery

Appointment carried out on time
Dr Lookit answered my question regarding my current medication and was very satisfied as always with the service provided

— Michael B

Verified review (2205436) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated me with respect

This is a review for Paulsgrove Surgery

Lovely building and waiting area, was very happy with the receptionist and the clear information supplied. I was seen on time by the doctor who treated me with respect and was very good at listening to my issues.

— Melvyn D

Verified review (2205420) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving lovely feedback. I will pass your comments on to the team at Paulsgrove.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Unfortunately I was kept waiting 25 mins past my appointment time.

— Anonymous

Verified review (2205361) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for the 5 star review! We are sorry that you were kept waiting but we can assure you when this happens, it is very likely that a patient booked in ahead of you was extremely unwell and required additional assessment / attention or possibly admission. We appreciate the understanding of our patients when this happens, which is fortunately rare.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Everything was fully explained

This is a review for Kingston Crescent Surgery

Everything was fully explained and I was given a chance to ask questions

— Anonymous

Verified review (2205360) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Somerstown Surgery

I went to the surgery for a blood test, I was early so had a wait but that was expected and I enjoyed watching people coming and going.

— Pauline M

Verified review (2205320) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional

This is a review for Kingston Crescent Surgery

Very professional and helpful

— Anonymous

Verified review (2205251) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Everything went smoothly

— Ionel P

Verified review (2205235) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

COVID jab

This is a review for Kingston Crescent Surgery

Drop in for COVID jab. Short wait. No problems.

— Anonymous

Verified review (2205207) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

This is a review for Kingston Crescent Surgery

I was seen within 2 hours of making contact with 111. Great service

— Alex K

Verified review (2205114) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am glad to hear this, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Kingston Crescent Surgery

Very good service

— Istvan B

Verified review (2205103) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Great

This is a review for Kingston Crescent Surgery

Great service

— Tracey B

Verified review (2205085) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Cosham Park House Surgery

Had a blood sample taken. Elisabeth the nurse was very thoughtful and had a steady hand. Also with a smile on her face, rare nowadays. Easiest blood test I ever had.

— Mircea P

Verified review (2205083) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am very pleased to hear this, I will be sure to pass your comments on. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient