Portsdown Group Practices

Appointment

This is a review for Kingston Crescent Surgery

The person who takes blood samples should be able to take blood pressure of the patient as well. Blood pressure machine did not print out my name and should be set up for left arm. How many sentences do you want before you accept this? Don't you accept scores other than perfect?

— Anonymous

Verified review (2198198) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for review. If you read the reviews across the sites you will see we accept reviews of all ratings. It is likely that you saw a Phlebotomist for your blood test, who does not have blood pressure appointments built into their clinic. We do have machines in reception that can be set up for right and left arm for our patients to take their blood pressure reading, and you are welcome to drop in to any open site to take that reading

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Cosham Park House Surgery

I had an appointment made for me via 111. Malcolm was friendly, made me feel at ease, diagnosed and explained my symptoms. Great service from everyone involved.

— Lisa Lyons

T355813 Review left 1 year ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your feedback.

We are delighted to hear that Malcolm provided friendly and reassuring care, and that your symptoms were thoroughly explained. It’s wonderful to know that you felt supported by everyone involved. Your kind comments will be shared with the team.

Good, friendly surgery

This is a review for Somerstown Surgery

Somerstown is a very good, friendly surgery. Very professional

— Peter D

Verified review (2198138) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

That's great, thank you for taking time to leave feedback, I will pass your comments on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment went well

This is a review for Kingston Crescent Surgery

Friendly, helpful nurse - Sue
Easy to book appointment and appointment went well, everything explained properly

— Sarah B

Verified review (2198132) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient

This is a review for Crookhorn Surgery

Efficient service

— Kim P

Verified review (2198054) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

First class service

This is a review for Paulsgrove Surgery

Excellent all round, first class service.

— Anonymous

Verified review (2197972) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

This is a review for Paulsgrove Surgery

Great service, very professional as always

— Kevin M

Verified review (2197961) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Paulsgrove Surgery

All good

— Anonymous

Verified review (2197948) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very welcoming

This is a review for Kingston Crescent Surgery

Very happy with staff, service and outcome. Hayley was very welcoming and put me at ease

— Joanne T

Verified review (2197942) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback, it is really appreciated.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Paulsgrove Surgery

I was sent to Paulsgrove Surgery as my appointment at Cosham Park House for Blood Test was cancelled. Paulsgrove Surgery is always quiet and at least you can park there! Otherwise I couldn’t have got there. The nurse and reception ladies are very professional. My blood test was quickly carried out.

— Dorothy C

Verified review (2197939) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

I am glad to hear that the team managed to get this sorted for you. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen on time

This is a review for Somerstown Surgery

Seen on time, very professional staff.

— Irene W

Verified review (2197931) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

I am glad to hear this, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A good practice

This is a review for Crookhorn Surgery

Crookhorn Surgery is a good practice with well trained staff who are always polite

— Anonymous

Verified review (2197927) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback, I will pass your comments on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Good efficient surgery by all staff

— Nicholas G

Verified review (2197921) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Appointment with podiatrist

— Anonymous

Verified review (2197903) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen on time

This is a review for Kingston Crescent Surgery

Saw Dr Nicholson and was seen on time. She took time to listen to me and my concerns on the day and was extremely lovely and professional. I didn’t feel rushed and the appointment was very productive.

— Terissa D

Verified review (2197902) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am glad to hear this. Thank you for taking the time to leave feedback, I will pass your comments on.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleased with the outcome

This is a review for Kingston Crescent Surgery

Seen very quickly, everything was explained, very pleased with the outcome

— Anonymous

Verified review (2197871) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Amazing. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Very good

This is a review for Cosham Park House Surgery

Very good as usual

— Christopher M

Verified review (2197851) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Brilliant

This is a review for Cosham Park House Surgery

My daughter arranged a double appointment, we were both called in on time. A very expert nurse took our blood, I say expert because we generally have bruising or swelling, this time there were no after effects at all, brilliant

— Anonymous

Verified review (2196524) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Amazing! Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very supportive

This is a review for Cosham Park House Surgery

The GP was very supportive, explained everything I asked him very well. Very satisfied with my appointment with Louise

— Anonymous

Verified review (2196262) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

The nurse was very efficient in drawing blood from my right arm to check the function of my thyroid. There was no bruising around the site for the insertion of the needle. The results were posted promptly on my account with Systmonline, confirming that they within normal parameters so no further action required.

— Susan W

Verified review (2195229) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Oh perfect! Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient