Portsdown Group Practices

Very thorough

This is a review for Cosham Park House Surgery

The doctor listened to all my symptoms without rushing me. She was very thorough in her examination and she phoned me a few days later to explain the results of the tests. I was very happy with the service.

— Shirley T

Verified review (2194526) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That is great to hear. Thank you for taking the time to leave feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and helpful

This is a review for Cosham Park House Surgery

My two recent visits to CPH, really positive. Staff were both friendly and helpful.

— Stewart V

Verified review (2194030) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Fantastic

This is a review for Paulsgrove Surgery

Fantastic, quick service. Very polite and helpful.

— Kevin B

Verified review (2193883) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Perfect, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent Staff

This is a review for Kingston Crescent Surgery

Excellent Staff, Very Efficient

— Anonymous

Verified review (2193739) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Perfect. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful appointment

This is a review for Kingston Crescent Surgery

Well prepared appointment. Next date sorted. Extra information given.
Helpful appointment.

— Anonymous

Verified review (2193688) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

I was treated in a fair way but I have not much to say

— Anonymous

Verified review (2193666) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Good

Heyward Road Surgery & Practice

This is a review for Heyward Road Surgery & Practice

Review of medication very welcome - this was by invitation

— Janet D

Verified review (2193561) Review left 1 year ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

When seen, pretty good. Phoning for appointment still an issue especially when working and in an environment where not allowed to use phones at that time.

— Anonymous

Verified review (2193522) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are reviewing our access in core hours. We do offer a variety appointments on line as well, which we appreciate can be useful for working people or those who do not have phone access during the day. A lot of these appointments are available to book any time, and GP telephone appointments released in the week at 7pm.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

A check up on an operation I had on my head to have a cancer removed. The nurse Louise has seen me through this from start to finish.

— Marier W

Verified review (2193489) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Paulsgrove Surgery

I saw Toni on Friday, he was very helpful, thank you

— Nigel L

Verified review (2193454) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Blood Test. Dealt with on time and very efficiently. No complaints from me at all.
Thank you.

— Anonymous

Verified review (2193449) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Great. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Diabetes review

This is a review for Cosham Park House Surgery

My diabetes review was carried out with thorough professionalism, all good.

— Barry B

Verified review (2193420) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Perfect. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Paulsgrove Surgery

The review was excellent and very helpful.

— Jacqueline M

Verified review (2193418) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Perfect, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Calm and friendly efficiency

This is a review for Crookhorn Surgery

There was a bit of await before my appointment, but the Nurse I saw was very apologetic and dealt with my blood tests with calm and friendly efficiency, also answering a few of my questions relating to an accident at home.

— Sandra D

Verified review (2193383) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

We are sorry to hear you had to wait, thank you for being patient with us, and thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Cosham Park House Surgery

Easily done blood test, practitioner very able

— Anonymous

Verified review (2193302) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Everything was clearly explained

This is a review for Cosham Park House Surgery

Health check annual review, appointment was on time. Everything was clearly explained.

— Marie B

Verified review (2193295) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am glad to hear that. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Attentive staff

This is a review for Kingston Crescent Surgery

Fast service, professional, polite and attentive staff at all times.

— Anonymous

Verified review (2193292) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Perfect. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

It was fine, just like it used to be. No better no worse.

— Anonymous

Verified review (2193271) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A happy, professional team

This is a review for Kingston Crescent Surgery

As usual I was greeted by a happy, professional team. Thank you

— Janet B

Verified review (2193244) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am so glad. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

COVID injections

This is a review for Cosham Park House Surgery

COVID injections
Didn’t feel a thing

— John B

Verified review (2193220) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Oh perfect! Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient