Portsdown Group Practices

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Very happy

— Anonymous

Verified review (2193199) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Great! Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Covid Jab

This is a review for Crookhorn Surgery

I was called for a Covid Jab and was also called in for a blood test
Both went well and the lady who took my blood was excellent as also was the lady who gave me my jab.

— Marshall C

Verified review (2193144) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

That's great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I was well treated and with kindness

— Anonymous

Verified review (2193119) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Paulsgrove Surgery

Excellent service, didn’t wait too long

— Robert W

Verified review (2193103) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Cosham Park House Surgery

Really good service

— Anonymous

Verified review (2193090) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Professional, thorough

This is a review for Paulsgrove Surgery

Excellent service. Professional, thorough staff. Always kept informed & motivated to improve my health.

— Kevin R

Verified review (2193058) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's amazing to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful nurse

This is a review for Kingston Crescent Surgery

Only a few minutes waiting and a very helpful nurse.

— Richard B

Verified review (2193031) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Good services

— Nigel V

Verified review (2193003) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you!

Overall, how was your experience of our service? Very good

Made me feel relaxed

This is a review for Cosham Park House Surgery

The nurse was lovely, made me feel relaxed with my anxiety

— Anonymous

Verified review (2192995) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great to hear. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Thorough, put me at ease

This is a review for Paulsgrove Surgery

The doctor was thorough, put me at ease and the treatment suggested is working very well.

— Anonymous

Verified review (2191090) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's great to hear, thank you for taking the time to leave feedback

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

No clear direction as to procedures

— Anonymous

Verified review (2190566) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback. Unfortunately you haven't given enough information for me to investigate, if you would like to put in a complaint please do by emailing [email protected].

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and polite

This is a review for Heyward Road Surgery & Practice

Helpful, friendly and polite staff.

— Christine L

Verified review (2190562) Review left 1 year ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

They were all really lovely

This is a review for Kingston Crescent Surgery

Very helpful and pleasant experience, my mum was very nervous about going to the doctors, and I can honestly say they were all really lovely

— Anonymous

Verified review (2190073) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am so glad to hear this! Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional

This is a review for Cosham Park House Surgery

Blood test requested by GP, nurse was very professional and explained what the test was for and made me feel at ease.

— Michael B

Verified review (2190061) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Perfect. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Booking blood test, fairly straightforward, no complaints

— Darren L

Verified review (2189577) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen promptly

This is a review for Kingston Crescent Surgery

Seen promptly. Staff very friendly.

— William T

Verified review (2189465) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback. I will pass your comments on.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

If you invite someone for a "review" the attending clinician should be able to answer any and all questions. Whilst she was very lovely she could not answer my questions about diabetes at my "diabetic review". The appointment was merely a blood test and foot check so NOT a review.

— Susan M

Verified review (2189354) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback and we are sorry that you felt you could not discuss your diabetes in as much detail as you wanted at your appointment. We are reviewing the wording and may amend to 'diabetes annual check' to avoid any confusion to our patients. However, if you needed to discuss your diabetes further then this can be arranged for you. If you mention this at the appointment, the HCA can task the diabetes team admin to contact you with an appointment.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Diabetes review

This is a review for Cosham Park House Surgery

My Diabetes review was carried out by a friendly nurse. The assessment was carefully carried out and thorough.

— Anonymous

Verified review (2189344) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Physio

This is a review for Cosham Park House Surgery

I came to see a physio

— Anonymous

Verified review (2189321) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I received results quickly

This is a review for Cosham Park House Surgery

Health check with nurse was thorough and I received results quickly

— Anonymous

Verified review (2189299) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Good to hear. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient