Working Feedback

Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Great

— Stephen H

Verified review (2189256) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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A very pleasant and warm first appointment at Paulsgrove Surgery. The whole team were professional and caring. I look forward to attending future appointments.

— Anonymous

Verified review (2189238) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's amazing to hear, thank you for taking the time to leave feedback, I will pass your comments on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Understanding

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very professional and understanding

— Michael B

Verified review (2189214) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Always my big dislike is waiting and waiting, but I never had this problem on the day. I had my blood test and Covid injection, excellent service.

— Robert W

Verified review (2189040) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Amazing. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was treated with respect

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I had a very good consultation on the phone, I was treated with respect and prescribed antibiotics. Thank you for an easy pleasant appointment

— Glynis J

Verified review (2189019) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Cosham Park House Surgery

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It’s okay

— Anonymous

Verified review (2188996) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Called as blood test that morning (Monday) had been cancelled due to sickness but when I got through explained I had a hospital appointment on the Thursday & the receptionist was extremely helpful & managed to get me in later that day.

— Christine L

Verified review (2188986) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Oh wonderful, I am glad the receptionist managed to sort this out for you. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen on time

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Seen on time, staff friendly and helpful

— Neil L

Verified review (2188978) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Only had to wait a few minutes after my appointment time. Never felt rushed

— Anonymous

Verified review (2188938) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A very good GP

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Dr Monery is a very good GP with good communication skills and a holistic approach to patients. His clinical expertise is much appreciated.

— Dunjezada K

Verified review (2188850) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback. I will pass your message on to the GP.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

The advice has helped a great deal

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very helpful and the advice given has helped a great deal to help reach my goals.

— Anonymous

Verified review (2188849) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

I am very glad to hear that, thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatment was carried out very well

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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My visit went very well. I did not have to wait long, and the treatment was carried out very well.

— Anonymous

Verified review (2188841) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am happy to hear that. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Quick and efficient

— Anonymous

Verified review (2188749) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent service.

— Anonymous

Verified review (2188725) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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I had a very good experience with the reception staff who additionally helped me make changes to correct my medical history summary and helped with getting the Airmid app. The nurse who took the blood sample was also great. Having looked through the pathology reports, I am less clear about the lack of a need for follow up, or advice on some of the readings, esp. the cholesterol reading which seems very close to 6.

— Kevin E

Verified review (2188702) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, if you have any concerns please do give us a call to discuss.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Very accommodating

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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As usual the nurse was very accommodating and helpful.

— Geoffrey O

Verified review (2188694) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Relaxed and efficient

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Good timekeeping. Relaxed and efficient blood taking appointment

— Anonymous

Verified review (2188685) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great to hear. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained what they were doing

5 out of 5 stars

This is a review for Crookhorn Surgery

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I had two appointments on the day, both were on time and were dealt with in a very professional, helpful and smooth way. Both practitioners made me feel comfortable. Explained what they were doing. And executed them in a perfect way

— Michael M

Verified review (2188674) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Oh wonderful, thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The nurse was very good

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I did not have to wait and the nurse was very good.

— Mark J

Verified review (2188657) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars

This is a review for Somerstown Surgery

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I had a full check up apart from waiting to be seen, running late

— Patricia B

Verified review (2188644) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient