Portsdown Group Practices

Appointment

This is a review for Crookhorn Surgery

Would be nice to have Dr's at the surgery full time.

— Anonymous

Verified review (2177928) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback. I would have to find this information out, but I have just checked Crookhorn for this week and there are GPs there every day.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Crookhorn Surgery

Excellent service for a blood test and BP

— Anonymous

Verified review (2177902) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly, professional

This is a review for Crookhorn Surgery

The nurse was on time, friendly and professional. I am quite happy with the treatment received.

— Anonymous

Verified review (2177849) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

I am glad to hear you were happy with the service provided! Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Kingston Crescent Surgery

Excellent, friendly service and on time, thanks

— Mark O

Verified review (2177842) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback, we really appreciate it!

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

Fast service

— Paul W

Verified review (2177785) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Crookhorn Surgery

The only reason the doctor saw me, because I was ill, I asked him if he could look at my leg and hip, his reply was that I have to book an appointment, well I'm telling you that I would get better odds booking an appointment with the pope than to see a doctor. It's a joke.

— Stephen V

Verified review (2177719) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

I am sorry to hear you had trouble getting an appointment, but I am glad to hear that you managed to see a GP when you were unwell. Thank you for leaving feedback.

Overall, how was your experience of our service? Poor

On time and efficient

This is a review for Kingston Crescent Surgery

I was seen on time. Staff were very efficient and answered any questions I had. There were no problems, very efficient and professional.

— Irene W

Verified review (2177712) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Perfect. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Attended the surgery to give a blood sample, carried out quickly and painlessly by a competent nurse.

— Anonymous

Verified review (2177694) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood sample

This is a review for Kingston Crescent Surgery

Very professional and affable person gently took a blood sample, no drama.

— Anonymous

Verified review (2177688) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

An appointment the same day

This is a review for Kingston Crescent Surgery

Amazingly, I rang Thursday afternoon and got an appointment the same day. I didn't have to wait too long at the surgery. The doctor was very thorough.
The only query I have is that I got a text request to repeat my blood test with no indication of what the problem was with the first test.

— Christopher N

Verified review (2177675) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am glad to hear this, thank you for leaving feedback. If you call the surgery, we can let you know - generally our phone lines aren't as busy between appointment booking openings.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good experience

This is a review for Somerstown Surgery

Very professional, pleasant, good experience.

— Barry B

Verified review (2177669) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Very helpful, informative

This is a review for Kingston Crescent Surgery

There for a blood test, very welcoming at reception and the nurse who took my sample was very helpful, informative, calming and professional.

— Paul L

Verified review (2177645) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Kingston Crescent Surgery

Always a good service. Has been difficult in the past couple of years (Covid), appears to be getting back to the previous good service.

— Margaret C

Verified review (2177617) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you! Covid did have a huge effect on primary care, but I am glad to hear you were happy with the service provided, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Practice nurse

This is a review for Cosham Park House Surgery

Claire the practice nurse is kind and sorted everything. A credit to the profession.

— Dar G

Verified review (2177607) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's amazing - thank you for leaving feedback, I will pass your comments on.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

Crookhorn Lane Surgery

— Derek T

Verified review (2177606) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with respect

This is a review for Paulsgrove Surgery

All good, treated with respect

— Anonymous

Verified review (2177559) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Kingston Crescent Surgery

Excellent service

— Anthony F

Verified review (2177557) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Great

This is a review for Crookhorn Surgery

Great as always!

— Anonymous

Verified review (2177552) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very punctual

This is a review for Kingston Crescent Surgery

Went in before the time of my appointment which never happens
Very punctual that day

— Yvonne M

Verified review (2177515) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Sometimes things happen that are out of our control and we do run behind, but I am glad to hear that we were on time. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

Brilliant with the little ones

This is a review for Crookhorn Surgery

Absolutely fantastic nurse, brilliant with the little ones too

— Anonymous

Verified review (2177512) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

That's amazing to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient