Portsdown Group Practices

Good appointment

This is a review for Kingston Crescent Surgery

My overall experience past couple weeks has been very good, done e-consult and got seen in 2 days. My appointment today was good, a bit later than time stated, but was busy,

— Karen S

Verified review (2177444) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am glad to hear you were happy with the service provided. We appreciate you taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good communication throughout

This is a review for Cosham Park House Surgery

Pleasant staff and good communication throughout visit

— Anonymous

Verified review (2177443) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am glad to hear this, thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent visit

This is a review for Cosham Park House Surgery

Excellent visit to Cosham Park House Surgery.

— Ian W

Verified review (2177401) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Highly professional

This is a review for Somerstown Surgery

Excellent service by nurse treating a leg ulcer. Highly professional.

— Geoffrey O

Verified review (2177386) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

That's great to hear, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient and friendly

This is a review for Cosham Park House Surgery

Efficient and friendly service

— Anonymous

Verified review (2177384) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Faultless service

This is a review for Cosham Park House Surgery

Faultless service from beginning to end. On time and very professional service by all. Many thanks

— George K

Verified review (2177372) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Perfect! Thank you for taking the time to leave feedback, I will pass your comments on.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

All went very well

— George C

Verified review (2177363) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Full explanation

This is a review for Crookhorn Surgery

Very little waiting time
Full explanation from doctor

— Anonymous

Verified review (2177362) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Amazing

This is a review for Cosham Park House Surgery

Amazing, so informative and helpful offering suggestions and guidance

— Anonymous

Verified review (2177359) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am so pleased to hear this, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Staff very professional

— Anonymous

Verified review (2177358) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very polite

This is a review for Kingston Crescent Surgery

Very polite and helpful

— Virginia C

Verified review (2177357) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Cosham Park House Surgery

Never had a problem with appointment for my mother who's housebound, always able to speak to a doctor for mum or doctor will come out, excellent service

— Anonymous

Verified review (2177350) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback. I am very glad to hear you are happy with the service we provide. I am sorry to hear about the NHS hearing tests, I hope you manage to get some answers.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I am happy with the way I've been seen in my appointments

— Anonymous

Verified review (2177345) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good

This is a review for Kingston Crescent Surgery

All good

— Anonymous

Verified review (2177321) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Easy and polite

This is a review for Cosham Park House Surgery

Easy and polite customer service

— Anonymous

Verified review (2177311) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

The nurse that took my blood was very lovely

— Dorothy J

Verified review (2177303) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

I had an appointment for repeat bloods and I came early but they still did not entertain me, I still waited for my time.

— Anonymous

Verified review (2177300) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

We are glad you made sure you were here for your appointment on time, but unless the person before you didn't turn up for their appointment, we wouldn't be able to see you any earlier.

Overall, how was your experience of our service? Neither good nor poor

Very polite and helpful

This is a review for Kingston Crescent Surgery

Surgery was clean, well ventilated, staff were very polite and helpful and friendly and saw patients with in a timely manner

— Derek C

Verified review (2175639) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback, we are continuously working to improve our services.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Cosham Park House Surgery

Really happy with the treatment provided by Amy for my child. So helpful and kind.

— M A

T355814 Review left 1 year ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your feedback.

We are delighted to hear that Amy provided helpful and kind care for your child. Your kind comments will be shared with her and the team.

Immediate appointment

This is a review for Cosham Park House Surgery

Immediate appointment given for check breast issue.

— Elizabeth H

Verified review (2173545) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient